Open to opportunities

Darlene Apidi

@darleneapidi

Message

Remote Operations & Project Support Manager with a focus on efficiency.

Kenya

Message

What I'm looking for

I am looking for a role that values efficiency and teamwork, where I can leverage my skills in operations and project support to contribute to a dynamic team.

I am a dedicated Operations & Project Support Specialist with a strong background in logistics, customer service, and data collection. My experience has equipped me with the skills to help businesses and remote teams operate seamlessly. I excel in managing communication, tracking tasks, and ensuring workflows are organized and efficient.

Throughout my career, I have demonstrated my ability to respond to client inquiries, track logistics, and maintain accurate reporting. My role at Diamond Housing Ltd has allowed me to refine my skills in customer and logistics support, while my previous experience with the Ministry of Labor & Social Protection has honed my data collection and analysis capabilities. I pride myself on being tech-savvy and detail-oriented, ready to be the quiet engine that drives results.

Experience

Work history, roles, and key accomplishments

Current

Customer & Logistics Support

Current

Diamond Housing Ltd

Oct 2024 - Present (8 months)

Responded to client inquiries regarding product pricing and availability. Tracked vehicle movement using digital tools to ensure timely deliveries. Maintained daily reports and managed internal document systems.

Logistics Customer Service Data Management Marketing Communication

Field Data & Customer Interaction Assistant

Ministry of Labor & Social Protection

Jul 2024 - Jul 2024 (0 months)

Conducted household visits to collect and verify survey data. Communicated survey objectives clearly to gain cooperation. Performed follow-up visits for incomplete responses and ensured data accuracy.

Data Collection Reporting

Polling Clerk

Independent Electoral and Boundaries Commission (IEBC)

Aug 2022 - Aug 2022 (0 months)

Verified voter identity and registration in official voter systems. Ensured the security and confidentiality of sensitive data during elections. Maintained orderly polling processes while offering support to voters.

Data Security Customer Support Polling Operations Confidentiality