Dara BoydDB
Open to opportunities

Dara Boyd

@daraboyd

Customer service professional with over two decades of experience.

United States

What I'm looking for

I am looking for a role that offers growth opportunities and a supportive company culture and a company that I can call home.

I am a seasoned customer service professional with over two decades of experience across various industries, including retail, food, hospitality, and call centers. My expertise lies in leadership, training, and fostering cross-functional collaboration to drive organizational growth and efficiency. I am passionate about creating seamless communication channels and resolving complex inquiries efficiently, ensuring a positive experience for both customers and team members.

In my most recent role as a Senior Representative at Threshold Brands, I managed diverse customer service operations, mentored team members, and pioneered forward-thinking customer service strategies. My ability to analyze customer feedback and service metrics has allowed me to implement data-driven solutions that enhance customer experience and operational performance. I am eager to find a company that I can call home, where I can continue to learn and grow professionally.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Auguste Escoffier School of Culinary Arts logoAA

Auguste Escoffier School of Culinary Arts

Associates Pastry Arts, Culinary Arts

2019 - 2021

Studied time management, leadership skills, pastry arts baking methods, and business ethics, gaining a comprehensive understanding of culinary practices and management.

MI

Myotherapy Institute

Certification in Medical Massage Therapy, Medical Massage Therapy

2010 - 2011

Studied medical massage therapy, anatomy, and business ethics, equipping myself with essential skills for a career in therapeutic practices.

Tech stack

Software and tools used professionally

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