Danisha Deville
@danishadeville
I am a customer service professional skilled in banking, data entry, and client support.
United StatesWhat I'm looking for
I am a customer service professional with experience at Synergy Bank, Advantage Financial Services, and American Airlines, supporting banking customers, managing data entry, and coordinating passenger services while handling high-volume calls and transactions.
I excel at troubleshooting internet and mobile banking issues, resolving complaints, guiding customers through ATMs and online tools, and maintaining accurate financial and ticketing records using Microsoft Word, Excel, and Outlook.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Synergy Bank
Feb 2022 - Jul 2025 (3 years 5 months)
Answered customer questions about accounts, products, and services via phone, email, and live chat while guiding customers on ATM, online, and mobile banking and resolving complaints through troubleshooting and knowledge-base resources.
Data Entry Clerk
Advantage Financial Services
Feb 2020 - Jan 2022 (1 year 11 months)
Entered and cross-checked financial information from invoices, receipts, and statements into accounting systems to maintain accurate records and support audit processes.
AACustomer Service Coordinator
American Airlines
Aug 2017 - Dec 2020 (3 years 4 months)
Issued, reissued, and refunded passenger tickets, managed bookings and rebookings during irregular operations, coordinated passenger accommodation and vouchers, and performed gate operations including boarding verification and announcements.
Education
Degrees, certifications, and relevant coursework
Ellender Memorial High School
High School Diploma, High School
Graduated from Ellender Memorial High School with a high school diploma in May 2005.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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