I'm seeking opportunities as a Bilingual Customer Service Executive, Virtual Assistant, Data Entry or Administrative Specialist in international or remote-first corporate environments.

Héctor Daniel Sánchez Cobo
@danielsanchezc
Bilingual Customer Service Executive | Virtual Assistant | Political Scientist | Administrative Specialist | Remote Operations | Database Management
What I'm looking for
💼 Bilingual Political Scientist fluently proficient in English and French, specializing in Customer Service, Virtual Assistance, and Administrative Management within 100% remote setups.
📊 Throughout my professional path, I have focused on mitigating operational friction for international client audiences, leading the real-time translation of high-complexity inquiries and the rigorous control of massive databases.
🎯 My core specialties include cross-functional support, agile escalation management, digital written channel oversight (Discord, Bluesky, Twitter), account management and institutional or regulatory project tracking.
🚀 I deliver value to global teams by optimizing the end-user experience, automating support workflows, and ensuring business continuity through cloud-based tools.
🔍 I am seeking professional opportunities as a Bilingual Customer Service Executive, Virtual Assistant, or Administrative Specialist in international or remote-first corporate environments.
Experience
Work history, roles, and key accomplishments
Led remote administrative support and direct customer care for global accounts. Interpreted complex interactions under high pressure, eliminating language barriers and significantly raising international client satisfaction metrics.
INSTITUTIONAL CUSTOMER SERVICE ADVISOR
SACRO ARZOBISPADO O. COLOMBIA
Dec 2023 - Aug 2024 (8 months)
Managed complex stakeholder inquiries and tracked key project developments. Optimized information control by maintaining comprehensive databases in Excel and designed high-impact executive presentations for strategic decision-making.
● Managed remote customer support for English-speaking clients.
● Executed direct sales and commissions of digital artistic content.
● Administered digital platforms to capture target accounts.
● Negotiated commercial agreements ensuring total
customer satisfaction.
PRACTICANTE
ANDI - Asociación Nacional de Empresarios de Colombia
Feb 2023 - Aug 2023 (6 months)
Supported corporate daily operations and served as a liaison with non-governmental organizations. Classified internal documentation using Office tools and analyzed environment variables to ensure precise cross-functional communication.
Education
Degrees, certifications, and relevant coursework
Universidad INCCA de Colombia
Derecho
2025 -
Institución Universitaria Colegios de Colombia - UNICOC
Derecho
2023 - 2025
Estudié alrededor de 4 semestres calendario de derecho, viendo materias de hasta el décimo semestre. Destacándome como uno de los mejores alumnos de la facultad
Universidad de La Sabana
Political Scientist, Political Science
2019 - 2023
Grade: 4.3
Activities and societies: Represented the institution in Model Congress held at the National Congress of Colombia
During the 9 semesters of my studies, I was a recipient of the Excellence Scholarship, which is awarded to students with the highest academic and personal achievements.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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