Open to opportunities

Daniel Presa

@danielpresa

Message

Bilingual project manager and full stack developer aligning technical execution with business goals.

Uruguay

Message

What I'm looking for

I seek roles combining project/product leadership and hands-on full stack work in collaborative, growth-oriented teams where I can drive delivery, optimize processes, and mentor others.

I am a bilingual project manager and full stack developer with experience leading teams, managing stakeholders, and delivering web solutions using Next.js, React.js, Node.js, and TypeScript. I combine hands-on development—refactoring legacy code and building RESTful APIs—with product planning, backlog prioritization, and Agile practices to ensure timely, high-quality delivery.

I have led recruitment, onboarding, coaching, and performance monitoring while coordinating cross-departmental initiatives to optimize workflows and KPIs. My background includes client-facing roles with U.S. and international teams, consistent achievement of performance targets, and a track record of translating business needs into technical solutions.

Experience

Work history, roles, and key accomplishments

Current

Customer Success Supervisor

Current

Alorica

Feb 2025 - Present (8 months)

Managed stakeholder communications and led recruitment, onboarding, training, and coaching to build high-performing teams while monitoring KPIs and implementing process improvements that consistently exceeded performance targets and generated regular bonuses.

Customer Success Team Leadership Stakeholder Management KPIs Process Optimization Coaching Database Management

Full Stack Developer - Project Manager

Perficient Latin America

Oct 2021 - Mar 2022 (5 months)

Managed clients and stakeholders while leading Next.js frontend development, requirements gathering, and team onboarding; supported product management activities and optimized processes to improve KPIs and delivery outcomes.

Next.js TypeScript Project Management Stakeholder Management KPIs

Project Manager - Full Stack Developer

Rootstrap

Mar 2021 - Sep 2021 (6 months)

Aligned technical solutions with business strategy for a U.S. client, refactored legacy code using Next.js/React/TypeScript, and supported product owner activities including backlog refinement and roadmap discussions to ensure timely delivery.

Next.js React TypeScript Redux Refactoring Stakeholder Management Roadmap Planning

Web UI Developer / Assistant Project Manager

Globant

Mar 2019 - Mar 2021 (2 years)

Developed React.js features and a RESTful API, coordinated ticket prioritization and stakeholder communications, and supported agile project management to deliver features and fixes for international clients.

React RESTful APIs Agile Scrum Ticketing Stakeholder Management UI Design

Claims Specialist

Tradehelm

Jan 2017 - Dec 2017 (11 months)

Coordinated with health insurance providers to resolve claims, created onboarding procedures and documentation, and applied project management practices to streamline case tracking and cross-departmental workflows.

Claims Management Procedural Documentation Onboarding Project Tracking & Compliance

Customer Success Specialist

EGS

Dec 2014 - Jan 2017 (2 years 1 month)

Provided technical support for health insurance web and app projects, trained new hires through structured onboarding, and managed client follow-up, billing, and internal tracking to ensure service quality and accuracy.

Customer Support Onboarding Technical Support Reporting Billing Support CRM