FSFederico Santo
@federicosanto
Specialist in product and project management
UruguayWhat I'm looking for
As a seasoned product and project management specialist, I leverage my expertise in leading user-centered strategic initiatives and metrics analysis to drive business growth and operational efficiency. With a proven track record of enhancing operational efficiency and driving user-centered innovations, I excel in translating complex business requirements and processes into effective technical solutions.
Throughout my career, I have successfully led cross-functional teams, facilitated client engagements, and leveraged data-driven insights to inform strategic decisions. My expertise in product strategy, data-driven decision making, and agile methodologies has enabled me to deliver timely solutions and drive business growth.
I am passionate about cultivating strong client and stakeholder relationships, advocating for their needs, and ensuring ongoing success. With a strong background in user-centered design thinking and a proven ability to adapt to new tools and environments, I am confident in my ability to drive business growth and operational efficiency in any organization.
Experience
Work history, roles, and key accomplishments
ITProject Manager
Impala Terminals
Dec 2023 - Oct 2024 (10 months)
Led internal projects with cross-functional teams focused on process improvement and revenue enhancement initiatives.
Introduced structured analysis and discovery phases prior to project execution, improving project alignment with business goals by 40%.
Created and redesigned company-wide reports, optimizing strategic decision-making and enhancing operational visibility.
ZLProduct Manager
Zeppelin Labs
Jun 2021 - Aug 2023 (2 years 2 months)
Defined the strategy for an in-store pick-up service by analyzing user engagement metrics, reducing waiting lines by 15% and improving user retention by over 70% in the first quarter for a retail group.
Redesigned a healthcare app to streamline user interaction, resulting in over a 10% reduction in call center scheduling and enhanced customer satisfaction within the first month.
ASProject Manager
Ameba Creative Studio
Dec 2020 - Jun 2021 (6 months)
Developed and executed detailed project plans, ensuring on-time project delivery and client satisfaction.
Coordinated and mentored 10+ teams, ensuring resource availability and project milestones, keeping a 90%+ effective rate.
FRProject Manager
Fundación Julio Ricaldoni
Aug 2014 - Dec 2020 (6 years 4 months)
Managed projects with 300+ contractors, serving as a key liaison for stakeholders, including government entities and international banks.
Oversaw budgets, tracked expenses, and negotiated contracts, consistently achieving favorable terms.
PIProject Manager
PRO Internacional
Nov 2011 - Aug 2014 (2 years 9 months)
Developed comprehensive project plans and milestones, driving successful project outcomes.
Ledcross-functional teams in design and engineering, ensuring quality standards were met.
Fostered collaboration with other departments, achieving seamless project execution.
PIDeveloper/Designer
PRO Internacional
Nov 2008 - Nov 2011 (3 years)
Digital solution development that included working both on interface and graphic design (UX/UI), and development (HTML, PHP, CSS, JavaScript, SQL).
Education
Degrees, certifications, and relevant coursework
Federico hasn't added their education
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