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Federico Santo

@federicosanto

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Specialist in product and project management

Uruguay

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What I'm looking for

Seeking a challenging role that leverages my expertise in product and project management to drive business growth and operational efficiency, while providing opportunities for professional growth and development.

As a seasoned product and project management specialist, I leverage my expertise in leading user-centered strategic initiatives and metrics analysis to drive business growth and operational efficiency. With a proven track record of enhancing operational efficiency and driving user-centered innovations, I excel in translating complex business requirements and processes into effective technical solutions.

Throughout my career, I have successfully led cross-functional teams, facilitated client engagements, and leveraged data-driven insights to inform strategic decisions. My expertise in product strategy, data-driven decision making, and agile methodologies has enabled me to deliver timely solutions and drive business growth.

I am passionate about cultivating strong client and stakeholder relationships, advocating for their needs, and ensuring ongoing success. With a strong background in user-centered design thinking and a proven ability to adapt to new tools and environments, I am confident in my ability to drive business growth and operational efficiency in any organization.

Experience

Work history, roles, and key accomplishments

Project Manager

Impala Terminals

Dec 2023 - Oct 2024 (10 months)

Led internal projects with cross-functional teams focused on process improvement and revenue enhancement initiatives.
Introduced structured analysis and discovery phases prior to project execution, improving project alignment with business goals by 40%.
Created and redesigned company-wide reports, optimizing strategic decision-making and enhancing operational visibility.

Cross Functional Projects Project Management Communication Problem Solving Product Management Product Strategy

Product Manager

Zeppelin Labs

Jun 2021 - Aug 2023 (2 years 2 months)

Defined the strategy for an in-store pick-up service by analyzing user engagement metrics, reducing waiting lines by 15% and improving user retention by over 70% in the first quarter for a retail group.
Redesigned a healthcare app to streamline user interaction, resulting in over a 10% reduction in call center scheduling and enhanced customer satisfaction within the first month.

UX UI OKRs Metrics Product Management Project Management Product Development Product Strategy Product Knowledge Team Leadership Team Management

Project Manager

Ameba Creative Studio

Dec 2020 - Jun 2021 (6 months)

Developed and executed detailed project plans, ensuring on-time project delivery and client satisfaction.
Coordinated and mentored 10+ teams, ensuring resource availability and project milestones, keeping a 90%+ effective rate.

Project Planning Project Management SQL Problem Solving Team Management Team Leadership Team Building

Project Manager

Fundación Julio Ricaldoni

Aug 2014 - Dec 2020 (6 years 4 months)

Managed projects with 300+ contractors, serving as a key liaison for stakeholders, including government entities and international banks.
Oversaw budgets, tracked expenses, and negotiated contracts, consistently achieving favorable terms.

Budgeting Project Management Project Planning Project Finance

Project Manager

PRO Internacional

Nov 2011 - Aug 2014 (2 years 9 months)

Developed comprehensive project plans and milestones, driving successful project outcomes.
Ledcross-functional teams in design and engineering, ensuring quality standards were met.
Fostered collaboration with other departments, achieving seamless project execution.

Team Management Team Leadership Project Management Project Planning Project Coordination Project Delivery