Daniel Pargas
@danielpargas
Experienced customer service and sales agent with proven marketing skills.
What I'm looking for
I am an experienced and results-driven customer service and sales agent with a strong track record in developing and executing successful marketing strategies. My career has been defined by my ability to creatively solve problems and contribute to achieving business objectives. I thrive in dynamic environments where I can leverage my skills in sales and customer service to drive results.
Throughout my professional journey, I have held various roles that have honed my abilities in coordination, management, and team leadership. As a Call Coordinator and Dispatcher at Alpha Towing Services, I effectively managed on-phone coordination and quoting of tow services, ensuring time-efficient planning for our drivers. My experience at Restoration Control Corp further solidified my skills in project management and public relations, where I successfully negotiated contracts and managed billing processes.
My commitment to excellence and effective communication has allowed me to train new employees and lead teams in high-pressure environments. I am passionate about contributing to a company that values innovation and teamwork, and I am eager to bring my expertise to a new role.
Experience
Work history, roles, and key accomplishments
Call Coordinator - Dispatcher - Manager
AlphaTowingServices
Jan 2023 - Jan 2024 (1 year)
Coordinated and quoted tow services over the phone, optimizing routes for tow truck drivers to achieve time efficiency goals. Managed invoice negotiations and trained new employees, leading a call center and customer service office.
Billing and Sales-Coordinator Manager
RestorationControlcorp
Jan 2023 - Jan 2024 (1 year)
Managed billing and sales, selling home restoration contracts over the phone. Handled database and follow-up management, including negotiation and payment collection from insurance companies.
On Phone Seller & Virtual Assistant
MiamiVirtualAsistants
Jan 2022 - Jan 2023 (1 year)
Offered and sold Virtual Assistant services over the phone, contacting customers and potential clients to set up appointments. Managed databases, follow-ups, administrative paperwork, and schedules.
Education
Degrees, certifications, and relevant coursework
E.T.I.R PEDRO LEON TORRES
Electrical Technician, High and Low Voltage Electrical Systems
Completed a comprehensive technical program focusing on high and low voltage electrical systems. Acquired practical skills in electrical installation, maintenance, and troubleshooting, preparing for a career in the electrical field.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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