Lisseth Pestana

Managed incoming and outgoing communication, coordinated and conducted structural interviews, and performed follow-ups with clients and hospitality entities. Organized and managed sensitive documentation including labor contracts.

Managed high-volume customer interactions across multi-channel digital systems and phone lines. Resolved client inquiries, processed service orders, and updated administrative databases with precise data entry.

Provided comprehensive remote administrative and operational support. Executed data entry, verification, and file organization, and handled corporate email accounts and schedule management.

Managed and expanded customer portfolios, presented tailored solutions, and advised clients on product selection. Consistently achieved and exceeded designated corporate sales quotas.

Pursuing a Bachelor of Arts in History, currently in progress.

Graduated with a high school diploma in 2021.