Ana Perez
@anaperez
Diligent virtual assistant with expertise in customer support and project coordination.
What I'm looking for
I am a dedicated professional with a Bachelor in Modern Languages, specializing in business. My experience spans various roles, including sales executive and project manager, where I have honed my skills in customer support, administrative assistance, and project coordination. I thrive in remote work environments and have a proven track record of meeting and exceeding goals.
In my recent role as a Project Manager at Restoration First Services, I developed a system that enhanced teamwork and communication, significantly improving document assignment and insurance submission times. My ability to lead teams and automate processes has consistently delivered positive results. I am passionate about providing exceptional service and continuously improving my skills to meet the evolving needs of my clients.
Experience
Work history, roles, and key accomplishments
Virtual Assistant
The Health Elevated
Aug 2023 - Jan 2024 (5 months)
Provided assistance with patient inquiries, scheduling, and daily orders for medical tests, while supporting health coaching activities.
Legal Assistant
Smart Claims
Jul 2023 - Jan 2024 (6 months)
Assisted in claims handling and litigation, facilitating agreements beneficial to clients and maintaining daily communication with lawyers.
Project Manager
Restoration First Services
Oct 2022 - Jan 2024 (1 year 3 months)
Implemented a system to improve teamwork and communication, handled claims efficiently, and led a team to achieve quarterly results through process automation.
Virtual Assistant
Suffragium PR LLC
Sep 2022 - Nov 2022 (2 months)
Focused on content creation for social media, enhancing skills in photo, video, and design editing, as well as branding package creation.
Sales Executive
Spectrum Aesthetics
Jan 2022 - Sep 2022 (8 months)
Developed sales capacity, achieving a weekly goal of $40,000 in scheduled surgeries. Enhanced administrative skills, including CRM usage and contract creation, while maintaining high standards of customer service.
Education
Degrees, certifications, and relevant coursework
Ana hasn't added their education
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