Danielle Townsend

I’m a PMP-certified project and operations professional and Lean Six Sigma Black Belt with more than 17 years of experience bringing structure, clarity, and follow-through to complex cross-functional work. My background spans program and project coordination, business operations, procurement, supplier and partner management, executive operations, process improvement, and systems implementation support.

At Keller Williams, I spent nearly a decade managing enterprise advertising and sponsorship programs. I served as the primary contact for more than 80 approved vendor partners and coordinated budgets, approvals, deliverables, invoicing, reporting, and communications across more than 20 internal stakeholder groups. I also supported exhibitor and sponsorship operations for a major annual convention serving approximately 25,000 attendees and 80-plus exhibitors. Throughout that work, I created reusable processes and templates that improved visibility, consistency, accountability, and the partner experience.

At Cinemark, I progressed from executive operations into domestic professional-services purchasing and international purchasing. I coordinate suppliers across multiple countries and manage purchase orders, invoices, supplier records, documentation, contract-support activities, and procure-to-pay workflows. I regularly partner with Finance, Legal, Systems, executive leadership, and operational teams to resolve issues and improve processes.

I also support the company’s Workday Procurement and Finance transformation through UAT, test-scenario development, workflow analysis, reporting improvements, documentation, training materials, and go-live readiness. My experience includes identifying process gaps, coordinating practical solutions, and resolving complex supplier, purchasing, invoicing, and systems issues.

I’m interested in remote opportunities—or hybrid roles in the Dallas–Fort Worth area—in program management, project coordination, business operations, procurement operations, supplier or vendor management, process improvement, partner onboarding, and implementation readiness. I’m especially looking for meaningful work where I can contribute to a worthwhile mission, improve how people and teams operate, and see the practical impact of my efforts. I’m at my best in roles that require strong stakeholder communication, thoughtful problem-solving, careful documentation, and the ability to turn ambiguous work into an organized path forward.