As an experienced Procurement and Business Operations Professional, I specialize in procurement operations, vendor management, contract administration, supplier onboarding/off-boarding and process improvement.
Looking for a job
Ericka Carter
@erickacarter
Experienced Procurement and Business Operations professional with a background supporting global technology organizations.
United StatesExperience
Work history, roles, and key accomplishments
GO
Current
Business Operations Program Manager
Jul 2025 - Present (1 year 4 months)
Review supplier engagement requests and validate alignment with category strategy, budget limits.
Lead procurement ticket intake governance, triaging requests, assigning priorities, and monitoring resolution
against SLA thresholds.
Serve as the cross-functional liaison among Marketing, Procurement, Finance, IT, Legal, and Vendor Management
WD
Processed 30+ weekly purchase orders for enterprise technology procurement. Resolved escalations and improved escalation resolution timing by 22% through process improvements.
IG
Managed supplier relationships and negotiations, generating 12.3% average savings and over $2M in SLA credits. Led QBRs and built supplier performance frameworks.
SM
Direct Procurement Coordinator
Simply Mac
Apr 2021 - Aug 2021 (4 months)
Managed a $2M procurement budget across 70 locations and improved asset tracking visibility through standardized processes.
Oversaw an $8M merchandise operation and reduced shrink by 11.5% through strategic sourcing and inventory controls. Led a team of 5+ supporting procurement and inventory initiatives.
Education
Degrees, certifications, and relevant coursework
GU
Georgia State University
Bachelor of Science, Economics & Computer Science
Bachelor of Science in Economics and Computer Science from Georgia State University, completed in May 2020.
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
United StatesAuthorized to work in
Salary expectations
100k+ USD
Job categories
Skills
Procurement OperationsPurchase Order ManagementSupplier ManagementStrategic SourcingSupplier NegotiationContract AdministrationIntake ManagementExpenditure ValidationFinancial ValidationSupplier Performance ManagementSupplier OnboardingSupplier OffboardingInvoice ResolutionSLA ManagementKPI Reporting
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