Danielle Servance

Spearheaded vendor network expansion, onboarding 1,200 vendors and negotiating contracts to drive platform growth; developed digital marketing strategies that contributed to a projected $8M first-year revenue.

Managed customer service inquiries, stock inventory, fulfilment operations, packaging and shipments, and maintained website and email communications to support online retail operations.

Handled high call volumes, mail management, and file system organisation while providing clerical support and a welcoming client environment.

Managed reception, internal communications, orders, and expenses to maintain smooth office operations and support administrative workflows.

Oversaw restaurant and bar bookings, delivered customer service, and screened visitors to ensure smooth hospitality operations.

Supervised staff, managed appointments, and ensured compliance with safety regulations while improving patient communications and satisfaction.

Completed an NVQ Level 2 in Support Work in Schools and Colleges focused on support work practices within educational settings.

Completed a Bachelor of Arts in Media with coursework and practical projects focused on media production and communications.

Completed an NVQ Level 2 in Business covering practical business administration skills and workplace practices.