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@danielleservance1
Sales and marketing leader driving vendor growth and digital engagement.
I am a dynamic sales and marketing professional with extensive experience in customer service, administration, and e-commerce. I lead end-to-end sales strategies, vendor acquisition, and digital marketing campaigns that drive measurable business growth.
At HempDash I spearheaded vendor expansion, onboarding 1,200 vendors and negotiating contracts to scale platform offerings. My work contributed to a projected $8 million in revenue in the platform's first year.
I am highly organised, tech-literate, and experienced with remote operations, online order fulfilment, and vendor management. I build and maintain strong B2B relationships and streamline onboarding and operational processes.
I thrive on creating engaging marketing initiatives—email campaigns, paid social ads, and influencer collaborations—to increase customer engagement and brand visibility, and I bring practical frontline experience from customer service and administrative roles.
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Work history, roles, and key accomplishments
HempDash
Jan 2023 - Sep 2025 (2 years 8 months)
Spearheaded vendor network expansion, onboarding 1,200 vendors and negotiating contracts to drive platform growth; developed digital marketing strategies that contributed to a projected $8M first-year revenue.
LIHA Beauty
May 2023 - Oct 2024 (1 year 5 months)
Managed customer service inquiries, stock inventory, fulfilment operations, packaging and shipments, and maintained website and email communications to support online retail operations.
Smyth & Co
Dec 2021 - Feb 2023 (1 year 2 months)
Handled high call volumes, mail management, and file system organisation while providing clerical support and a welcoming client environment.
PSR Solutions
Oct 2020 - Nov 2021 (1 year 1 month)
Managed reception, internal communications, orders, and expenses to maintain smooth office operations and support administrative workflows.
Frasers Hospitality
Jan 2018 - Jan 2020 (2 years)
Oversaw restaurant and bar bookings, delivered customer service, and screened visitors to ensure smooth hospitality operations.
Banning Dental Group
Jan 2016 - Jan 2018 (2 years)
Supervised staff, managed appointments, and ensured compliance with safety regulations while improving patient communications and satisfaction.
Degrees, certifications, and relevant coursework
NVQ Level 2, Support Work in Schools and Colleges
2021 - 2021
Completed an NVQ Level 2 in Support Work in Schools and Colleges focused on support work practices within educational settings.
Bachelor of Arts, Media
2016 - 2019
Completed a Bachelor of Arts in Media with coursework and practical projects focused on media production and communications.
NVQ Level 2, Business
2015 - 2016
Completed an NVQ Level 2 in Business covering practical business administration skills and workplace practices.
Software and tools used professionally
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