Danielle Carandang
@daniellecarandang
Licensed Midwife with customer service experience with healthcare and other line of business.
What I'm looking for
I am a dedicated and adaptable professional with a strong background in midwifery and customer service. With experience in patient advocacy, customer support, and midwifery, I possess excellent communication skills in both oral and written English and Filipino. I am a fast learner, able to work under pressure, and thrive in dynamic environments.
My most recent role as Patient Advocate I Supervisor at Medrisk LLC has honed my skills in escalations management and customer relations. Prior to this, I worked as an Escalations Advisor I at META Concentrix CVG Philippines Inc and as a Customer Service Specialist at Alorica Philippines.
In addition to my customer service experience, I have a strong foundation in midwifery, having worked as a Staff Midwife at MV Santiago Medical Center and Lying In Clinic. I hold a Bachelor of Science in Midwifery from Cavite State University and a Licensed Midwife certification from the Professional Regulation Commission.
Experience
Work history, roles, and key accomplishments
Patient Advocate I Supervisor
Medrisk LLC
Jan 2023 - Nov 2023 (10 months)
Worked as a Patient Advocate I Supervisor at Medrisk LLC from December 2022 to July 2024.
Escalations Advisor I
META Concentrix CVG Philippines Inc
Sep 2022 - Dec 2022 (3 months)
Worked as an Escalations Advisor I at META Concentrix CVG Philippines Inc from September 2022 to January 2023.
Customer Service Specialist / Subject Matter Expert/International Chat support
Alorica Philippines
Aug 2021 - Sep 2022 (1 year 1 month)
Worked as a Customer Service Specialist / Subject Matter Expert/International Chat support at Alorica Philippines from August 2021 to August 2022.
Staff Midwife
MV Santiago Medical Center
Jan 2020 - Jun 2020 (5 months)
Worked as a Staff Midwife at MV Santiago Medical Center from December 2019 to June 2020.
Staff Midwife
Lying In Clinic
Apr 2019 - Dec 2019 (8 months)
Worked as a Staff Midwife at Lying In Clinic from May 2019 to November 2019.
Education
Degrees, certifications, and relevant coursework
Danielle hasn't added their education
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