Kevin CapunitanKC
Open to opportunities

Kevin Capunitan

@kevincapunitan

Expert customer care specialist dedicated to exceptional service delivery.

Philippines

What I'm looking for

I seek a role that allows me to leverage my customer service skills in a supportive environment, with opportunities for growth and development.

With a strong background in customer care, I have honed my skills in delivering exceptional service to clients across various sectors. My experience as a Customer Service Representative at Sagility has equipped me with the ability to assist customers with their healthcare and insurance needs, ensuring they make informed decisions regarding their coverage and benefits. I pride myself on resolving issues efficiently while providing an extraordinary customer experience.

In addition to my role at Sagility, I have also worked with Afni, where I supported telecommunications customers with their service plans and billing inquiries. My commitment to customer satisfaction is further demonstrated through my volunteer work as a Nursing Assistant during the Covid vaccination process, where I provided essential guidance to patients. I am passionate about helping others and thrive in environments where I can make a positive impact.

Experience

Work history, roles, and key accomplishments

SC

Nursing Assistant

South Superhighway Medical Center

Feb 2021 - Mar 2021 (1 month)

As a Nursing Assistant during the Covid vaccination process, I assisted patients by providing information on vaccination schedules and guidelines, ensuring a smooth and informative experience for all patients.

Education

Degrees, certifications, and relevant coursework

University of Perpetual Help logoUH

University of Perpetual Help

Bachelor of Science, Radiologic Technology

2013 - 2018

Studied Radiologic Technology, focusing on the principles and practices of radiologic imaging and patient care.

SL

Saint Michael’s College of Laguna

High School Diploma, General Education

Completed high school education, gaining foundational knowledge and skills.

Tech stack

Software and tools used professionally

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Kevin Capunitan - Customer Service Representative - Afni | Himalayas