Daniel Kish Biney

I am a resourceful and detail-oriented IT professional with 4+ years of progressive experience moving from IT Support to System Administrator, maintaining and improving IT systems within critical sectors including agro-processing and healthcare.

I delivered a custom-built Hospital Management System that enhanced healthcare workflows and digital records management, and I supported implementation and training to ensure adoption across departments.

In my current role I manage and secure enterprise systems, implement backup and disaster recovery strategies across servers, deploy and maintain LAN/WAN infrastructure, and lead hardware/software procurement and vendor management while training staff on IT policy and cybersecurity best practices.

Previously I provided first-line technical support, diagnosed hardware and network faults, and worked in a customer-facing role where I maintained a customer satisfaction score above 90% consistently through effective communication and technical competence.

I work across Windows Server and Linux environments, with hands-on experience in Active Directory, Hyper-V, networking (TCP/IP, DHCP, DNS, VPN), databases, and software development in Python and PHP, and I seek opportunities to apply these skills to improve reliability, security, and operational efficiency.