BFBernard Forson
@bernardforson
Dynamic IT professional specializing in systems administration and support.
GhanaWhat I'm looking for
I am a dynamic IT professional with over 4 years of comprehensive experience in systems administration, software development, and support. My expertise lies in VMware vSphere, Windows Server Administration, and providing technical support to ensure optimal performance of IT infrastructure. I pride myself on being a strong team player with excellent analytical and communication skills.
Throughout my career, I have successfully implemented and managed various IT solutions, including the setup of VMware ESXi and vCenter on Dell servers. My role as a Systems Administrator at Cradle Information Systems Limited has allowed me to facilitate storage systems administration, monitor system performance, and resolve vulnerabilities effectively. I have also contributed to significant projects, such as the development of a Hospital Management System and a Leave Management System, showcasing my ability to leverage technology for organizational success.
Experience
Work history, roles, and key accomplishments
Systems Administrator
Cradle Information Systems Limited
Dec 2022 - Present (2 years 6 months)
Facilitated storage systems administration and provided technical support, ensuring released patches and updates were tested and applied to all operating systems regularly. Coordinated testing, upgrade, and configuration of system files and services, and conducted systems performance monitoring and capacity planning. Supported users with Active Directory requests and administration, resolving iden
Data Center Officer
Ga East Municipal Assembly
Jul 2019 - Oct 2022 (3 years 3 months)
Ensured the availability of servers and deployed, configured, and monitored all computers for optimum performance. Managed additional requests for storage to the Windows environment and replaced faulty drives. Performed backup processes on all servers and carried out preventive maintenance quarterly at the head office and disaster recovery site.
Systems Administrator
The Church of Pentecost
Jul 2018 - Feb 2019 (7 months)
Performed systems, database, and application backups and archival. Regularly monitored and maintained network servers. Ensured all identified system vulnerabilities were resolved, contributing to the security and efficiency of IT infrastructure.
Systems Administrator
Kwaso Grain Processing Factory
Jul 2017 - May 2018 (10 months)
Maintained and managed security protocols and procedures, optimizing computer systems by performing diagnostic tests. Regularly monitored network servers and installed and upgraded software and hardware. Developed and implemented error reporting systems.
IT Service Officer
eProcess International S.A (Ecobank Group)
Oct 2012 - Feb 2014 (1 year 4 months)
Ensured all incidents, issues, and requests were logged and tracked in Remedy until resolution. Provided first-level remote support services to users and affiliates in line with agreed SLAs. Performed systems, database, and application backups and archival, and prepared reports and reviewed daily event logs for service disruption prevention.
System Administrator
Social Security and National Insurance
Jun 2009 - Aug 2009 (2 months)
Installed and configured software, hardware, and networks. Monitored system performance and troubleshooted issues. Ensured the security and efficiency of IT infrastructure, and set up accounts and workstations while upgrading systems with new releases and models.
Education
Degrees, certifications, and relevant coursework
Ghana – Indian Kofi Annan Centre of Excellence in ICT
PG. Advance Computing, Advance Computing
Activities and societies: Developed a Leave Management System in 2017 using JSP, Jasper Report, and MySQL.
Undertook postgraduate studies focusing on advanced computing concepts and technologies. Gained expertise in various aspects of modern computing.
Pentecost University College
BSc. Information Technology, Information Technology
Activities and societies: Developed a Hospital Management System in 2012 using C++, JSP, Visual Basic, Crystal Report, and MySQL.
Completed a Bachelor of Science degree in Information Technology. Developed foundational knowledge in IT principles, systems, and applications.
Tech stack
Software and tools used professionally
Availability
Location
GhanaAuthorized to work in
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