Beatrice SabokeBS
Open to opportunities

Beatrice Saboke

@bettysaboke

EA | VA | Sales Support | Customer Success | CRM | Lead Gen | Scheduling | Client Onboarding

Kenya

What I'm looking for

I am looking for a role that values customer satisfaction and offers opportunities for growth.

I am a remote Customer Service Specialist and Virtual Assistant with 4+ years of experience in hospitality, real estate, sales, and client support. I specialize in CRM management (Salesforce, HubSpot, Zoho), client onboarding, lead generation, calendar and inbox management, appointment scheduling, prospect research, email management, outreach drafting, and project coordination.

My background includes working as a Sales Advisor and Relationship Manager, delivering personalized service to high-value clients and maintaining strong client relationships. I am ALX-certified in Virtual Assistance, with advanced skills in executive support, process improvement, and remote administrative operations. Dedicated, proactive, and highly organized, I bring strong communication and problem-solving abilities to every role.

Experience

Work history, roles, and key accomplishments

AL
Current

Sales Advisor

ADG Group Ltd

May 2025 - Present (1 month)

Advised clients on premium real estate options and handled inquiries across digital and in-person channels. Managed client relationships and follow-ups to ensure satisfaction and retention.

HL

Relationship Manager

Home Afrika Ltd

Jan 2023 - Dec 2024 (1 year 11 months)

Delivered personalized care to high-value real estate clients, guiding them through property acquisition and documentation. Handled client queries via phone, email, and face-to-face with empathy and professionalism.

RR

Restaurant Supervisor

Rainbow Ruiru Resort

Jan 2022 - Dec 2022 (11 months)

Oversaw guest services in a fast-paced hospitality environment, handling escalations calmly and ensuring top-tier service. Managed staff schedules and performance to maintain high service standards.

RR

Waitress

Rainbow Ruiru Resort

Jan 2021 - Dec 2021 (11 months)

Provided warm, efficient service to guests, building rapport and encouraging repeat visits. Assisted with large group bookings and special events with attention to detail.

Education

Degrees, certifications, and relevant coursework

ZU

Zetech University

Bachelor's Degree, Counseling Psychology

Currently pursuing a Bachelor's Degree in Counseling Psychology. Developing an understanding of psychological principles and counseling techniques.

AK

Aberdare College Kenya

Diploma, Hospitality Management

Focused on customer service, front office, and food & beverage operations. Gained practical skills in hospitality management.

AC

Allied Consultancy

Certificate, Customer Care

Completed a certificate program in customer care. Developed essential skills for effective customer interaction and support.

AA

ALX Africa

Virtual Assistant Training Program, Virtual Assistance

Completed a comprehensive training program focused on virtual assistance. Specialized in email, calendar, CRM, task and project management, and client support.

Tech stack

Software and tools used professionally

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Beatrice Saboke - Sales Advisor - ADG Group Ltd | Himalayas