Stacey BosireSB
Open to opportunities

Stacey Bosire

@staceybosire

Experienced Customer Support Specialist with a focus on operational efficiency.

Kenya

What I'm looking for

I am looking for a remote role that values customer success and operational efficiency, where I can leverage my extensive experience to contribute positively to the team.

As a highly motivated Customer Support Specialist with over 8 years of experience, I have honed my skills in delivering exceptional customer service across various channels, including email, phone, and live chat. My journey has equipped me with a unique blend of technical proficiency and interpersonal skills, enabling me to maintain high customer satisfaction ratings consistently. I thrive in remote roles, having spent more than 3 years working effectively from home, where I have developed a keen ability to manage inquiries and resolve complaints efficiently.

My expertise extends to virtual assistant tasks, where I excel in calendar management, email organization, and task prioritization. I am adept at leveraging technology to streamline operations and improve workflows, ensuring that clients receive tailored support that meets their specific needs. My commitment to confidentiality and professionalism has allowed me to handle sensitive client information with discretion, contributing to the trust and satisfaction of those I serve.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

II

Intraglobal Training Institute

KNEC-Certified Procurement Supply Professional, Procurement and Supply Chain

2015 - 2016

Achieved KNEC-Certified Procurement Supply Professional of Kenya, enhancing skills in procurement processes and supply chain management.

Mt. Kenya University logoMU

Mt. Kenya University

Bachelor's Degree, Business Management

2010 - 2013

Completed a Bachelor's Degree in Business Management, focusing on various aspects of business operations, management principles, and strategic planning.

Tech stack

Software and tools used professionally

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