Open to opportunities

Daniel Balgobin

@danielbalgobin

Operations support and marketing operations specialist automating workflows and boosting engagement through data-driven systems.

Trinidad and Tobago

Message

What I'm looking for

I’m looking for a role where I can automate multi-channel operations, strengthen QA and compliance, and use analytics to improve onboarding and engagement—inside a collaborative team that rewards measurable impact.

I’m an Operations Support Specialist who improves day-to-day performance by turning messy workflows into reliable, automated systems. In my current contract role, I’ve designed 250+ multimedia assets and partnered integrations to streamline multi-channel publishing while targeting 50K+ users.

Previously, I led onboarding and compliance support by auditing 100+ Caribbean content creator leads in HubSpot CRM and applying policy-driven vetting to raise onboarding performance. I also ran QA protocols on 20+ hours of footage via Frame.io to reduce revision cycles and strengthen broadcast readiness.

I’ve also built marketing operations programs at Air Link Communications—executing a triple-brand strategy for 100K+ users with Google Sheets and Meta Business Suite, and delivering strong results through targeted execution and efficient planning. Alongside that, I’ve coordinated multi-team production using Asana, supported sales operations in Salesforce with $9K MRR, and developed internal tools using HTML/CSS/JS and modern web workflows.

Experience

Work history, roles, and key accomplishments

Onboarding & Compliance Support

VIBES

Jun 2023 - Dec 2024 (1 year 6 months)

Audited 100+ Caribbean content creator leads using HubSpot CRM to support policy-driven onboarding. Mitigated broadcast risks by running QA protocols on 20+ hours of footage via Frame.io.

HubSpot CRM Policy Vetting Frame.Io

Marketing Operations Specialist

Air Link Communications

Feb 2022 - Dec 2024 (2 years 10 months)

Executed a triple-brand marketing strategy for 100K+ users using Google Sheets and Meta Business Suite, leveraging a $3K/mo budget to grow engagement year over year. Automated planning workflows by integrating ChatGPT, Gemini, and Zapier to reclaim 8+ hours weekly while maintaining content output.

Google Sheets Meta Business Suite Zapier ChatGpt Gemini)Gemini

Project Coordinator

Air Link Communications

Jun 2023 - Dec 2023 (6 months)

Coordinated a 38-episode cooking series using Asana to manage 11 cross-functional teams and reach a regional audience of 100K viewers. Increased total viewership by 40% through audience targeting with a $600 Meta Ads budget (average CPC $0.18).

Asana Cross functional Coordination Audience Targeting Meta Ads

Sales Support Analyst

Air Link Communications

Oct 2021 - Jan 2022 (3 months)

Generated $9K MRR through structured outreach in Salesforce, achieving a 15% conversion rate across 1.5K leads in Trinidad and Guyana. Analyzed 3K+ subscriber migration data in Excel using Pivot Tables and VLOOKUPs to improve sales forecasting accuracy by 6%.

Salesforce Excel Pivot Tables Sales Forecasting