Open to opportunities

monique gomez

@moniquegomez1

Message

Marketing support professional specializing in digital content, social media, and client engagement.

Trinidad and Tobago

Message

What I'm looking for

I seek a marketing role where I can create engaging digital content, manage social channels, improve local SEO, support campaigns, and grow professionally within a collaborative, brand-focused team.

I am a marketing support professional with extensive hands-on experience creating digital content, managing social media channels, and supporting campaign execution to grow brand presence and engagement. I have a proven track record in client communication, lead follow-up, and producing promotional materials that align with brand guidelines and campaign goals.

My background includes roles in reception, administrative support, event coordination, and freelance marketing where I designed graphics, managed Google Business Profiles to improve local SEO, prepared quotations and financial documents, and coordinated cross-department initiatives to support sales conversion and customer satisfaction.

Experience

Work history, roles, and key accomplishments

Receptionist / CSR

ESG Business Suites

Dec 2022 - Feb 2026 (3 years 2 months)

Managed client communications across digital channels, created social media graphics to boost brand visibility, and implemented lead follow-up processes that improved sales conversion tracking.

Customer Service Social Media Management Graphic Design Lead Follow Up CRM Google Business Profile Client Relationship Management

Administrative & Marketing Support

Freelancer

Oct 2019 - Feb 2025 (5 years 4 months)

Developed and scheduled social media content and marketing materials, conducted outreach campaigns to generate leads, and prepared proposals and financial documents to support client conversions.

Social Media Management Content Creation Proposal Writing Invoicing Graphic Design Client Acquisition

Administrative Assistant

APRAssociates Limited

Apr 2022 - Nov 2022 (7 months)

Created social media graphics and managed Google Business Profile to improve local SEO and customer interactions, and supported corporate tender preparation to meet deadlines.

Social Media Content Google Business Profile Local SEO Graphic Design Administrative Support Content Curation

Receptionist

Ultrasound Today

Mar 2020 - Apr 2022 (2 years 1 month)

Handled incoming calls, booked and confirmed appointments, and provided customers with accurate service information while maintaining a presentable office environment.

Appointments Customer Service Phone Support Front Desk Operations

Assistant Event Coordinator

ThingsTT

Apr 2017 - Jan 2020 (2 years 9 months)

Assisted in selecting promotional designs, coordinated vendor communication and logistics, issued vendor receipts, and resolved on-site issues to ensure smooth event execution.

Event Coordination Vendor Management Logistics Receipting

Call Centre Agent

iQor

Oct 2018 - Sep 2019 (11 months)

Managed high volumes of inbound and outbound calls for Amazon customers, assessed needs, researched issues, and provided effective resolutions to maintain customer satisfaction.

Customer Support Outbound Calling CRM Communication Relationship Building

Store Associate

P.S.I Gift Shop

May 2018 - Sep 2018 (4 months)

Greeted customers, provided efficient customer service, handled cash payments, and organized product displays to maintain a clean, presentable store.

Customer Service Cash Handling Merchandising Point of Sale

Office Manager / Production Assistant

Bad Granny Limited

May 2017 - Feb 2018 (9 months)

Managed accounts receivable/payable, organized schedules and meetings, coordinated filming logistics, and liaised with clients, sponsors, and suppliers to maintain relationships.

Accounts Payable Receivable Scheduling Production Coordination Administrative Support Logistics Record keeping Accounts Payable Receivable

Graphic Designer / Admin Assistant

WebFx Limited

May 2014 - Jan 2017 (2 years 8 months)

Developed brand marketing materials and supported marketing campaigns by preparing creative assets and collaborating with clients and design teams to deliver market-ready visuals.

Graphic Design Adobe Illustrator Adobe Photoshop Client Communication Brand Guidelines

Finishing Worker

ScripJ

Aug 2012 - Jun 2014 (1 year 10 months)

Performed finishing duties in print production including proofreading, color checks, packaging, and quality control to ensure final products met client specifications.

Print Finishing Proofreading Quality Control Packaging Attention To Detail Production Support