DSDaniela Saca
@danielasaca
Customer-centric leader with expertise in Sales and Account Management.
El SalvadorWhat I'm looking for
I am a customer-centric leader with extensive experience in Customer Success, Account Management, and Sales. My proven ability to enhance customer retention and optimize user experience has driven long-term business growth throughout my career. I have a strong background in consultative sales and business development, consistently exceeding revenue targets and building strategic partnerships.
At Leal Global Holdings, I increased revenue by 120% through a data-driven sales strategy and led a high-performance sales team to achieve a 22% improvement in conversion rates. My expertise in relationship management and strategic problem-solving has enabled me to implement customer engagement strategies that significantly boost satisfaction and reduce churn. I am passionate about leveraging data and technology to deliver exceptional customer experiences and build lasting partnerships.
Experience
Work history, roles, and key accomplishments
Sales Director
Leal Global Holdings
Sep 2024 - Present (8 months)
Increased revenue by 120% through data-driven strategy and market expansion. Led high-performance sales team, improving conversion rates and client retention. Designed go-to-market strategy for AI-powered CRM. Negotiated high-value enterprise contracts.
Product Manager
MultiMoney
Jan 2024 - Sep 2024 (8 months)
Managed full lifecycle of passive products, aligning with customer needs and market demand. Spearheaded cross-functional collaboration to enhance product adoption. Enhanced roadmaps contributing to 92% growth in customer acquisition and engagement.
Partner Success Manager
Uber Eats
Aug 2021 - Apr 2023 (1 year 8 months)
Led Account Management for Caribbean Region, overseeing key partnerships and optimizing vendor performance. Developed strategic marketing initiatives boosting brand awareness. Conducted complex negotiations with top restaurant partners, increasing revenue by $2.1M USD.
Regional Manager
Leal Global Holdings
Sep 2020 - Aug 2021 (11 months)
Designed and executed regional sales strategies, achieving +200% market share growth. Trained and mentored sales teams, improving product knowledge and negotiation skills. Finalized contracts with globally recognized strategic clients. Supervised budgets and allocated resources.
Country Manager
Leal Global Holdings
Apr 2019 - Sep 2020 (1 year 5 months)
Launched and scaled Leal's operations in El Salvador, establishing a solid market presence. Closed high-value deals, exceeding sales targets by +300%. Improved and monitored KPIs to optimize business performance. Recruited, trained, and coached a +10-member team.
Marketing Associate
Uber Eats
Jun 2017 - Apr 2019 (1 year 10 months)
Analyzed and optimized marketing campaigns using data-driven insights. Planned and executed high-impact brand events, increasing visibility and user acquisition. Allocated marketing budgets efficiently. Created content for social media and digital campaigns. Key role in Uber/Uber Eats launch teams.
Education
Degrees, certifications, and relevant coursework
ESEAE Business School
Master of Business Administration (MBA), Business Administration
2023 - 2024
Strategic Business Management, Sales Leadership, Data-driven Decision-making
EHEscuela de Comunicación Mónica Herrera
Bachelors of Arts, Integrated Marketing Comunications
2013 - 2018
Grade: 3.8
Marketing, Strategic Design, Analytical Skills, Decision-Making, Effective and Multidisciplinary Communication, Design Thinking, Strategy
Tech stack
Software and tools used professionally
Availability
Location
El SalvadorAuthorized to work in
Salary expectations
Social media
Job categories
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