Open to opportunities

Daniel Galeano

@danielgaleano

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Strategic Operations Manager turning complex data into executive insights to scale high-growth teams and portfolios.

El Salvador

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What I'm looking for

I’m looking for a high-growth organization where I can lead strategic operations, build KPI-driven dashboards, and use automation/lean methods to improve delivery, retention, and profitability—partnering closely with executives to turn data into action.

I’m a Strategic Operations Manager with 8+ years of experience in high-growth environments, focused on aligning operational workflows with corporate financial goals. I lead multi-million-dollar portfolios ($37M+) and large-scale teams (50+ FTEs), translating complex data into actionable executive insights.

In my recent roles, I’ve run end-to-end operational delivery for concurrent project pipelines, improving bottlenecks and delivery timelines through automation, lean methodologies, and KPI-led execution. I build comprehensive dashboards for real-time visibility and partner with C-level leadership through recurring readouts to drive data-backed decisions.

I’m known for operational rigor—enforcing quality and compliance protocols such as ISO—and for improving performance through workflow standardization, process automation, and mentorship that strengthens teams and retention.

Experience

Work history, roles, and key accomplishments

Operations Project Coordinator

Dawn To Dusk Solar

Jun 2025 - May 2026 (11 months)

Led the end-to-end lifecycle for 100+ concurrent solar installations, managing onboarding through permitting and final approval. Reduced project bottlenecks by 20%, cut delivery timelines by 15%, increased customer satisfaction by 35%, and enforced ISO compliance and QA protocols.

Lifecycle Management Resource Allocation Logistics Scheduling ClickUp ISO Compliance Stakeholder Management Data Analysis

Operations & Project Manager

RSM US

Mar 2024 - Jun 2025 (1 year 3 months)

Managed a $37M+ portfolio across 150+ accounts, maintaining a 98% client retention rate through renewal-focused operations. Built executive dashboards, standardized renewal reporting, and automated contract workflows (Smartsheet, Calendly) to reduce manual errors by 95%.

Portfolio Operations Dashboards Process Automation Client Retention Stakeholder Management

Operations Supervisor

Webhelp

Mar 2021 - Feb 2024 (2 years 11 months)

Led operations across 3 departments with 50+ employees, driving performance against KPIs and improving productivity. Increased account profitability by 12% and improved onboarding/ramp-up to achieve 95% efficiency for new hires.

Operational Leadership KPIs Workflow Optimization Automation Strategy Onboarding Performance Insights Productivity Improvement Process Improvement

Operations Supervisor

Teleperformance

Nov 2019 - Feb 2021 (1 year 3 months)

Managed a high-performance team, consistently achieving 100% of KPI and revenue targets through coaching and performance management. Improved customer satisfaction and retention by streamlining escalation processes and reducing resolution times.