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BG@borisguardado
Digital transformation leader driving omnichannel retail operations, DevOps culture, and measurable business results.
El SalvadorI am a digital transformation leader with over 10 years delivering omnichannel retail and digital services improvements, leading multidisciplinary teams and managing project portfolios to optimize costs and grow revenue. I have driven DevOps initiatives, integrated WMS/OMS/ERP systems, and scaled regional e-commerce operations, achieving measurable results such as 25% cost reduction and 15% sales growth.
My approach combines strategic planning, agile project management, and data-driven decision-making to improve supply chain KPIs, NPS, and digital EBITDA. I build high-performing teams, negotiate strategic partnerships, and implement operational controls and automation to ensure continuity, profitability, and scalable expansion.
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Work history, roles, and key accomplishments
Grupo Unicomer
Jul 2023 - Jan 2025 (1 year 6 months)
Consolidated strategic alliances and established an Omnichannel Center of Excellence, driving nationwide process standardization and digital adoption to improve operational responsiveness and business continuity.
Stefanini LATAM
Feb 2023 - Jul 2023 (5 months)
Designed regional expansion strategy and co-led creation of customized digital solutions, managing regional service portfolio to ensure cost control and profitability.
Stefanini LATAM
Dec 2020 - Feb 2023 (2 years 2 months)
Built and qualified a sustainable sales funnel, designing technical-economic value propositions and recruiting a presales team to strengthen consulting and value-driven sales methodologies.
Almacenes SIMAN
Jun 2019 - Dec 2020 (1 year 6 months)
Designed and executed regional internal control strategy for physical and digital channels, implementing predictive fraud models and consolidating financial reconciliation to ensure accounting accuracy.
Tigo El Salvador
Oct 2014 - May 2019 (4 years 7 months)
Managed digital projects and QA, developing project plans and coordinating multidisciplinary teams to deliver strategic milestones while ensuring governance and IT standards compliance.
Degrees, certifications, and relevant coursework
Professional Course, Budget and Financial Planning
2024 - 2024
Completed a course in Budget and Financial Planning in 2024.
Master of Business Administration, Strategy and Digital Transformation
2021 - 2021
Completed an MBA in Strategy with a specialization in Digital Transformation in 2021.
Professional Workshop, Agile Practices
2019 - 2019
Completed an Agile Practices workshop focused on Scrum in 2019.
PMI Project Management Certification, Project Management
2016 - 2016
Completed PMI Project Management training in 2016.
Bachelor of Engineering, Computer Systems Engineering
Earned a degree in Computer Systems Engineering, completed in 2016.
Professional Course, Project Administration
2016 - 2016
Completed PMI Project Administration coursework in 2016.
Specialization, Computer Security
2015 - 2015
Completed a specialization in Computer Security in 2015.
Software and tools used professionally
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