Results-driven leader with 7+ years of experience in customer success, operations, and marketing within the tech industry. My expertise lies in building and maintaining excellent relationships with clients and maximizing the value they derive from tech products and solutions. I have a proven track record in managing complex projects, collaborating with cross-functional teams, and driving revenue growth. With strong analytical skills and a customer-centric approach, I am dedicated to ensuring customer satisfaction and exceeding business objectives.
DCLooking for a job
Daniela Neira Campos
@danielaneiracampos
Customer Success Manager
SpainExperience
Work history, roles, and key accomplishments
ROManager, Customer Success
Rolebot
Apr 2019 - Jul 2023 (4 years 3 months)
Managed a portfolio of 10 Enterprise accounts, ensuring customer satisfaction and retention –Snowflake, Amazon, Bloomberg, Dentsu. Lead successful onboarding processes for new customers, ensuring a smooth transition and timely software adoption.
Develop and implement customer success strategies, resulting in a 20% decrease in churn rate and 15% revenue growth (2022). Conduct regular business revie
Education
Degrees, certifications, and relevant coursework
Daniela hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
SpainAuthorized to work in
Salary expectations
60k-90k USD
Social media
Job categories
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