Daniela Diaz
@danieladiaz2
Insurance Sales Manager specializing in underwriting support and claims-focused resolutions that protect clients and your business.
What I'm looking for
I’m a results-driven insurance professional with over 15 years of experience in insurance sales, claims management, underwriting support, and customer service. I’m known for coordinating and partnering with underwriters to resolve complex policy and coverage issues accurately and on time.
In my roles as an Insurance Sales Manager and Lead Insurance Sales Agent, I managed day-to-day agency activity across two locations while supporting sales strategy, cross-selling, and customer retention. I monitored claims activities, collaborated with claims adjusters, and helped keep the claims process efficient and compliant.
I bring a detail-oriented, client-first approach—soliciting new prospects, answering inquiries from policyholders, and educating clients on available options (especially Property and Casualty and Commercial Insurance). I align solutions with both client interests and company requirements, leveraging strong communication to deliver timely, compliant outcomes.
Experience
Work history, roles, and key accomplishments
Personal Assistant
Lagos Family - Lagos Photography
Jun 2019 - Dec 2025 (6 years 6 months)
Provided personal assistance to a family of four with a variety of daily tasks. Supported general insurance-related activities and helped with a part-time photography business.
Insurance Sales Manager
Eric Tang Insurance Agency - Allstate
May 2009 - Jun 2018 (9 years 1 month)
Managed sales and day-to-day operations across two agency locations, overseeing property and casualty and commercial insurance activities. Coordinated with underwriters to resolve coverage issues and supported claims monitoring with adjusters to improve claim processing.
Insurance Sales Agent
Ploch Insurance Agency - Allstate
Oct 2002 - Jun 2004 (1 year 8 months)
Assisted with insurance sales by recommending property and casualty policies and providing exceptional customer support. Scheduled appointments, addressed policyholder inquiries, explained coverage options, and supported cross-selling and customer retention.
Education
Degrees, certifications, and relevant coursework
Property & Casualty Insurance License
Property & Casualty Insurance License, Insurance
2002 - 2026
Held a Property and Casualty (P&C) insurance license (License 7443146) based in North Carolina.
Centennial High School
High School, High School
2004 - 2009
Attended Centennial High School in Corona, California, and graduated with honors.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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