Damilola Ramon

I’m a Customer Support professional and Customer Success Specialist committed to resolving inquiries quickly and keeping clients satisfied. I handle customer requests through email, phone, and digital communication while maintaining professionalism and a customer-first mindset.

In my recent role as a Client Support Assistant (ClearPath Consulting), I responded promptly to client inquiries, supported scheduling and customer communications, and maintained accurate records and communication logs. I coordinated communication between clients and internal teams to help ensure efficient remote operations.

Earlier, as a Customer Support Representative at MultiChoice Nig. Ltd, I supported customers face-to-face with product inquiries, subscriptions, renewals, and account-related requests. I registered customer accounts, resolved basic technical issues, escalated complex cases to technical teams, and followed up to drive issue resolution.