Damien Ramsawak
@damienramsawak
I lead enterprise IT transformations, infrastructure modernization, systems integration, and secure digital solutions.
Trinidad and TobagoWhat I'm looking for
At Trinidad and Tobago Pilots Association, I lead IT strategy, infrastructure deployment, and service optimization to improve operational efficiency and service delivery. I manage IT professionals, Microsoft Dynamics, Microsoft Exchange, SQL Server, and a proprietary iOS application that provides real-time access to critical company information.
I've delivered systems support and database administration for Wagos Limited, resolving CounterPoint SQL issues, administering server environments, building recovery protocols, and preparing network documentation. At SM Jaleel & Co. Ltd., I optimized database reporting, supported business-system implementation, trained end users, and automated the South Warehouse System to improve inventory tracking.
I bring hands-on experience in cloud strategy, network security, IT governance, disaster recovery, process automation, and full lifecycle project management. My focus is aligning scalable, secure technology roadmaps with organizational goals.
Experience
Work history, roles, and key accomplishments
IT Manager
Trinidad and Tobago Pilots Association
Jan 2008 - Present (18 years 7 months)
Spearheaded IT strategy and infrastructure optimization, aligning technology with organizational goals. Managed team performance, Microsoft Dynamics, Exchange, and SQL Server, and launched an iOS app.
Systems Support Technician
Wagos Limited
Jan 2007 - Jan 2008 (1 year)
Diagnosed and resolved SQL issues in CounterPoint software, conducted system requirement analyses, and administered server environments. Prepared technical documentation and data recovery protocols.
Network Officer / Teller
Republic Bank Ltd.
Jan 2005 - Jan 2007 (2 years)
Completed training on the Phoenix Banking System and managed daily backup processes. Processed banking transactions and promoted services, ensuring compliance and accuracy.
Systems Analyst
SM Jaleel & Co. Ltd.
Jan 2005 - Jan 2007 (2 years)
Analyzed and optimized database reports, gathered user requirements, and installed key applications. Conducted end-user training and led troubleshooting, while automating the South Warehouse System.
Education
Degrees, certifications, and relevant coursework
University of Hertfordshire
Bachelor of Science, Information Technology
Bachelor of Science in Information Technology from the University of Hertfordshire, completed in 2015.
School of Business and Computer Sciences
Business and Computer Science
Education at the School of Business and Computer Sciences, completed in 2005.
Delaware Technical College
Technician, Mechanical Engineering
1998 - 2000
Mechanical Engineering Technician program at Delaware Technical College from 1998 to 2000.
Availability
Location
Trinidad and TobagoAuthorized to work in
Job categories
Skills
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