Open to opportunities

Jonathan Joseph

@jonathanjoseph

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Accomplished technology professional specializing in cloud infrastructure management.

Trinidad and Tobago

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What I'm looking for

I seek a dynamic role that fosters innovation and offers opportunities for professional growth.

I am an accomplished technology professional with extensive experience in deploying and administering resources on AWS Cloud and Microsoft Azure, alongside managing AIX, Linux, and Windows-based on-premises infrastructure. My educational background includes a Bachelor of Information Systems Management and an Associate Degree in Information Systems Management, both evaluated as equivalent to Canadian degrees.

Throughout my career, I have successfully led significant projects, such as the Core Server Hardware Refresh, where I utilized IBM’s LVM and LPM technology to migrate core infrastructure, ensuring compliance and maintaining a 99% system uptime. Additionally, I played a pivotal role in the Core Banking Upgrade, achieving a 70% reduction in backend complexities and substantial cost savings. My expertise in cloud architecture and infrastructure as code has enabled me to streamline processes and enhance operational efficiency.

Experience

Work history, roles, and key accomplishments

Current

System Support Administrator

Current

First Citizens Bank

Oct 2020 - Present (4 years 8 months)

Maintained and administered AIX, Windows, and Linux based Core Banking applications, ensuring 99.9% uptime. Developed cloud architecture strategies and deployed solutions on Azure, while performing SQL database tuning and providing regional support, resulting in a 15% increase in customer satisfaction.

Windows Linux Azure SQL Databases Cloud Architecture Customer Support System Administration Terraform DevOps

Quality Assurance Analyst

First Citizens Bank

Sep 2016 - Oct 2020 (4 years 1 month)

Conducted testing of enhancement requests using Agile methodology to ensure faster deployment and continuous integration. Collaborated with teams to improve software quality and performance.

Quality Assurance Agile Methodology Testing Continuous Integration Performance Collaboration Documentation Problem Solving Communication

Acting Solutions Architect

First Citizens Bank

Nov 2019 - Aug 2020 (9 months)

Utilized Terraform to deploy infrastructure on Azure, enhancing Infrastructure as Code practices and reducing deployment times by 80%. Developed principles and standards for the Loan Automation Solution and implemented Azure DevOps for improved code management.

Terraform Azure Infrastructure as Code Azure DevOps Code Development Deployer Agile Methodology SQL

Education

Degrees, certifications, and relevant coursework

UWI School of Business and Applied Studies

Bachelor of Information Systems Management, Information Systems Management

2017 - 2019

Completed a Bachelor of Information Systems Management, evaluated by World Education Services (WES) as equivalent to a four-year Canadian Bachelor’s degree.

UWI School of Business and Applied Studies

Associate Degree, Information Systems Management

2013 - 2016

Completed an Associate Degree in Information Systems Management, evaluated by World Education Services (WES) as equivalent to a two-year Canadian Diploma.