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Marsh Walters

@marshwalters

ICT Project Manager at CrossConnectionTechnology coordinating infrastructure, server, cloud, and end-user support through implementation.

Trinidad and Tobago

Message

What I'm looking for

I'm targeting remote ICT Project Manager, Technical Project Manager, and IT Project Manager roles.

At CrossConnectionTechnology, I lead IT and business operations across client environments, coordinating technology activities and operational priorities.

I deliver infrastructure, server, cloud, and end-user support, and coordinate technical work through implementation and ongoing support. I also recommend technology solutions aligned with business objectives and operational requirements.

At CaribbeanVitreousandRetinaSurgeryLtd, I managed ICT projects from planning through implementation, coordinating technical activities with vendors and stakeholders. I also performed root-cause analysis and implemented infrastructure improvements.

My experience includes supporting ICT delivery and operations across EHRS, PBX, CCTV, and disaster recovery environments. I hold an MSc in Information & Communication Technology and a BSc in Business Computing, and I'm targeting remote ICT Project Manager, Technical Project Manager, and IT Project Manager roles.

Experience

Work history, roles, and key accomplishments

Current

Manager/Senior Technician/Analyst

Current

CrossConnection Technology

Jan 2018 - Present (8 years 9 months)

Lead IT and business operations across multiple client environments, coordinating technology activities and operational priorities. Deliver infrastructure, server, cloud and end-user support and coordinate technical work through implementation and support.

IT Operations Infrastructure server support Cloud Support end user support technical coordination Vendor Management User Training Stakeholder Management

ICT Specialist

Caribbean Vitreous and Retina Surgery Ltd

Jan 2022 - Dec 2023 (1 year 11 months)

Managed ICT projects from planning through implementation. Coordinated technical activities with vendors and stakeholders to support project requirements and implementation.

ICT Project Management Vendor Management Stakeholder Management Root Cause Analysis Infrastructure Improvement Electronic Health Records PABX CCTV Disaster Recovery

Sales Executive/Disc Jockey

Guardian Media Limited

Jan 2020 - Dec 2021 (1 year 11 months)

Performed customer-facing sales and media-related responsibilities on a part-time basis.

Sales Customer Service Media

IT Systems Technician

Ministry of Public Administration

Jan 2016 - Dec 2018 (2 years 11 months)

Provided IT systems and technical support within a public-sector environment.

IT Support Systems Administration Technical Support

System Technician

Tobago House of Assembly

Jan 2014 - Dec 2015 (1 year 11 months)

Provided systems and technical support within a public-sector environment.

IT Support Systems Administration Technical Support

Education

Degrees, certifications, and relevant coursework

University of Trinidad and Tobago

Master of Science, Information & Communication Technology

Completed an MSc in Information & Communication Technology in 2021.

London Metropolitan University

Bachelor of Science, Business Computing

Grade: Upper Second-Class Honours

Completed a BSc in Business Computing with Upper Second-Class Honours in 2016, taught in collaboration with School of Accounting and Management Studies (SAMS Caribbean Ltd), Trinidad & Tobago.