Damaris Mwihaki

I am a dedicated Customer Support Specialist with a proven track record of efficiently resolving customer inquiries and complaints. My experience at Koko Networks has equipped me with the skills to manage high call volumes while maintaining exceptional customer satisfaction. I pride myself on my strong problem-solving abilities, which allow me to address complex issues effectively and ensure a positive customer experience.

In my previous role as a Social Work Officer at the Ministry of Labour & Gender Protection, I provided comprehensive services to vulnerable populations, collaborating with interagency partners to tackle social issues. My commitment to advocacy and policy change has further honed my communication and teamwork skills, making me a well-rounded professional ready to contribute to any organization.