Dalila Pereira
@dalilapereira
Results-driven professional with experience in sales and customer support
What I'm looking for
I am a dedicated and results-driven professional with a strong background in sales and customer support. With experience working as an Independent Consultant and Call Center Operator, I have developed a unique ability to work with clients and provide excellent customer service. My goal is to contribute my skills and experience to a dynamic team, while continuing to grow professionally and make a positive impact within the company.
Throughout my career, I have had the opportunity to work with various tools and technologies, including CRM systems, Microsoft Office, and social media platforms. I am confident in my ability to learn and adapt to new systems and technologies, and I am excited to bring my skills and experience to a new role.
In addition to my professional experience, I have also had the opportunity to pursue my education and training. I hold a Bachelor's Degree in Oil and Gas Technology and a Postgraduate in Business Management and Marketing. I am committed to ongoing learning and professional development, and I am excited to continue growing and developing my skills in the future.
Experience
Work history, roles, and key accomplishments
Independent Consultant
Hapvida Health Plans
Mar 2021 - Present (4 years 3 months)
Managed a contact list in the CRM to present health plans and earned commissions.
Call Center Operator
Central Unimed Manaus
Aug 2020 - Feb 2023 (2 years 6 months)
Handled inbound and outbound telemarketing, scheduled appointments and exams, and provided customer support.
Education
Degrees, certifications, and relevant coursework
Leonardo da Vinci University Center - Uniasselvi EAD
Postgraduate, Business Management and Marketing
2024 -
Postgraduate in Business Management and Marketing
Fametro University Center
Bachelor's Degree, Oil and Gas Technology
2015 - 2018
Activities and societies: Lecture 1st Oil and Gas Meeting, Project Quality of Education, II Employability Workshop: Workshop How to Boost Your Career, Seminar The Five Secrets to Success in Studies, Mini-Course in HSE (Health, Safety, and Environment) (LigPetro UFRJ), Mentoring Unlocking Purpose Communication in 21 Days, Course Efficient Customer Service by Phone
Bachelor's Degree in Oil and Gas Technology
Availability
Location
Authorized to work in
Social media
Job categories
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