At Boston Area Rape Crisis Center Inc., I supported daily operations and partnered with leadership to improve organizational efficiency. I created and implemented operational policies and workflows that streamlined internal processes.
I collaborated with Human Resources on onboarding and offboarding procedures designed to enhance employee safety and compliance. I also coordinated vendor and supplier relationships to ensure timely delivery of operational resources.
At Boston Children's Hospital, I coordinated scheduling across specialty clinics using Epic and managed referrals between providers. I verified insurance eligibility and obtained prior authorizations while maintaining HIPAA compliance.
