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Kristy Hertzog

@kristyhertzog

Healthcare operations specialist at University of Vermont Health supporting provider onboarding and credentialing.

At University of Vermont Health, I served as an operational point of contact for physicians and advanced practice providers, supporting their lifecycle from employment through ongoing operations.

I coordinated provider onboarding, credentialing, and enrollment support, including maintaining CAQH profiles and assisting with medical licensing and DEA registration. I also managed physician employment immigration coordination with external counsel and supported the annual Resident-to-Attending transition process.

Across healthcare and other operations roles, I’ve maintained workforce and provider records, supported compliance and reporting, and coordinated administrative workflows. My experience includes Workday, Salesforce, Kronos, CAQH, and CACTUS.

Experience

Work history, roles, and key accomplishments

Professional Services Associate

University of Vermont Health

Feb 2022 - Sep 2026 (4 years 7 months)

Served as primary operational point of contact for physicians and advanced practice providers, coordinating credentialing, immigration, and employment verification processes. Managed provider lifecycle and cross-functional workflows.

CAQH Cactus NPPES NPI Registry Workday Salesforce Kronos Microsoft Office Provider Onboarding Credentialing Employment Verification Regulatory Compliance Data Management

Independent Consultant

Rodan + Fields

Jun 2015 - Jun 2021 (6 years)

Managed independent customer operations, sales support, and client relationship management. Developed social media campaigns and organized promotional events to support client acquisition.

Customer Relationship Management Sales Support Social Media Marketing Event Planning Product Marketing

Instructional Support Aide & Building Aide

Downingtown Area School District

Sep 2015 - Jun 2018 (2 years 9 months)

Provided instructional and administrative support, managing classroom scheduling, technology setup, and clerical tasks in a fast-paced environment.

Classroom Management Scheduling Technology Setup Administrative Support

Sales Support Specialist I

Siemens Medical Solutions

Apr 2005 - May 2009 (4 years 1 month)

Coordinated multi-department RFP responses from assignment through production, tracking deadlines and preparing executive-ready documentation. Provided administrative support to sales leadership.

RFP Coordination Project Coordination Administrative Support Documentation Deadline Management

Senior Sales Support Representative

TransUnion

Jun 2004 - Apr 2005 (10 months)

Managed relationships for 1,000+ client accounts, supported sales leadership, conducted compliance inspections, and handled service inquiries under FCRA guidelines.

Customer Relationship Management Compliance FCRA Sales Support Service Inquiries

Accounts Payable Coordinator / Purchasing Administrator / Security Coordinator

International Steel Group

Jun 2001 - Jun 2004 (3 years)

Managed records, pricing, and payment processing for 300+ vendor accounts while supporting internal audit requests and records retention. Investigated Workers' Compensation and employee misconduct matters.

Accounts Payable Vendor Management Records Management Audit Support Workers’ Compensation Investigation

System Provider Services Coordinator

University of Vermont Health

Coordinated end-to-end provider onboarding for newly hired physicians, supporting licensing, DEA registration, and credentialing. Prepared employment agreements and maintained provider records.