Dahlia Mae Delariarte

I am a dedicated and results-driven Customer Service Professional with 4 years of experience in delivering exceptional support in fast-paced environments. My expertise lies in handling customer inquiries, resolving complaints, and providing tailored solutions to ensure satisfaction and loyalty. I am adept at using CRM systems and managing multi-channel communications while maintaining a calm, empathetic approach under pressure.

Throughout my career, I have been committed to continuous improvement and fostering positive customer relationships that enhance brand reputation and retention. My experience at WRRK and Teleperformance has equipped me with the skills to efficiently resolve customer concerns while ensuring follow-through and updates. I actively participate in coaching sessions and training to improve service quality and product knowledge, which has significantly contributed to my professional growth.