Dafne Thomas

Spearheaded B2B lead generation, qualification, bespoke quoting, and contract closures for corporate clients, managing logistics for large-scale implementations. Negotiated global corporate rates with airlines and hotel chains, maintaining client satisfaction above 90%.

Directed the commercial lifecycle for an enterprise portfolio including Toyota, PepsiCo, Chubb, and Natura, acting as a strategic advisor for bespoke incentive travel. Structured and defended high-impact commercial proposals before steering committees and led SLA negotiations with a global network of vendors.

Cultivated and expanded a portfolio of AAA technology accounts including Huawei, Palo Alto Networks, AWS, and Kushki, serving as the single point of contact for high-budget corporate projects. Orchestrated client retention and crisis resolution strategies, managing multi-million-dollar budgets and delivering a 40% operating profit margin.

Safeguarded the corporation's most critical accounts, de-escalating conflicts and resolving high-impact grievances to protect reputation and financial assets. Collaborated with the C-suite to monitor performance metrics across 12 branches, elevating premium client retention rates.

Orchestrated the B2B consultative sales cycle, acquiring, retaining, and expanding key accounts in the industrial and FMCG sectors. Transformed the transactional model into strategic alliances, increasing recurring revenue and boosting B2B positioning through sponsorships at industry forums.

Pursued studies in International Business at Universidad Latinoamericana.

Completed a Diploma in Strategic Negotiation at the National Autonomous University of Mexico.

Completed a Diploma in Corporate Copywriting at Universidad del Claustro de Sor Juana.

Completed a Diploma in Instructional Design at Universidad de Buenos Aires.

Earned the Passion for Sales Certification from RCI.