Cyrus Freeman
@cyrusfreeman
Experienced hotel manager specializing in guest services and multicultural operations.
What I'm looking for
I am an experienced hospitality professional with a strong background in hotel and restaurant management, focused on delivering outstanding guest service and operational excellence. I have led front-of-house teams and supported managers to ensure efficient service flow.
Throughout my career I have managed staff hiring, training, and development while maintaining high standards of service and satisfaction. I have hands-on experience with service operations, table resets, order delivery, and POS/punch-in systems.
I thrive in multicultural environments and bring multilingual communication skills to better serve diverse guests, including VIPs and special events. My approach combines adaptability, problem solving, and people-first leadership to achieve team and revenue goals.
I am seeking a full-time hotel management role where I can contribute to guest satisfaction, mentor staff, and help grow service quality and operational results.
Experience
Work history, roles, and key accomplishments
Restaurant Manager
Dal Toro Ristorante
Nov 2013 - Present (11 years 9 months)
Managed front-of-house operations at Dal Toro Ristorante in The Palazzo since Nov 2013, ensuring timely service and high guest satisfaction through staff coordination and table management.
Food Server
Nostalgia Restaurant and Hotel
Mar 2010 - Oct 2013 (3 years 7 months)
Provided table service and VIP multilingual interpretation at Nostalgia Restaurant and Hotel, recommending menu items and coordinating with kitchen staff to ensure timely, high-quality service.
Restaurant Manager
Tinello Italian Cuisine
Feb 2004 - Dec 2009 (5 years 10 months)
Led operations, hiring, training, and staff development at Tinello Italian Cuisine, driving guest and employee satisfaction through effective planning and leadership.
Education
Degrees, certifications, and relevant coursework
Southern Nevada College CSN
Hotel Management
2014 -
Studying Hotel Management at Southern Nevada College (CSN) since September 2014.
Vaseda School
Japanese Language Studies
2004 - 2007
Completed Japanese language studies at Vaseda School in Tokyo from March 2004 to March 2007.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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