Nadine Armetta
@nadinearmetta
Experienced hospitality manager with a focus on customer service excellence.
What I'm looking for
I am a dedicated hospitality professional with extensive experience in customer service and management. My journey began in Germany, where I honed my skills at Hotel Fuerstenhof, ensuring operational success and high-quality service. After moving to the United States, I took on various roles, including Store Manager at Starbucks and Owner of Basil and Garlic Bistro, where I established performance standards and led teams to exceed expectations.
Throughout my career, I have demonstrated superior judgment and decision-making abilities, effectively managing budgets, payroll, and customer relations. My commitment to excellence has been recognized with a Certified Trainer award at Macy's food division. I am fluent in English and German, with professional proficiency in Italian, allowing me to connect with diverse clientele.
Experience
Work history, roles, and key accomplishments
FEP Clinical Services
CVS Caremark
Aug 2017 - Present (7 years 11 months)
Supported FEP clinical services, ensuring efficient operations and customer satisfaction. Managed various administrative tasks to maintain service quality.
Store Manager
Starbucks, Macy's Biltmore
Jun 2013 - Present (12 years 1 month)
Managed store operations, including budgeting and payroll, and reviewed financial reports to ensure authorized expenditures. Established performance and customer service standards, leading and coaching teams to meet professional expectations.
Hotel Management
Hotel Fuerstenhof
Sep 2010 - Present (14 years 10 months)
Ensured operational success by scheduling high-quality housekeeping services. Managed all guest reservations and colleague attendance to maintain smooth hotel operations.
Education
Degrees, certifications, and relevant coursework
High School
High school diploma, General Studies
2007 -
Completed a high school diploma in May 2007.
Hotel School Hohenzollern
Hotel Management School, Hotel Management
2007 -
Attended Hotel School Hohenzollern from August 2007 to August 2010, focusing on hotel management.
Availability
Location
Authorized to work in
Job categories
Interested in hiring Nadine?
You can contact Nadine and 90k+ other talented remote workers on Himalayas.
Message NadineFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
