cyrus andrei gempis
@cyrusandreigempis
I analyze customer data and reports while growing into Google Ads campaign analytics.
PhilippinesWhat I'm looking for
At Genpact Philippines, I supported a U.S.-based financial institution by managing high volumes of customer interactions while maintaining service quality and accuracy.
I investigated customer concerns, analyzed account information, updated CRM records, and prepared reports to support operational goals. I also researched patterns and trends to identify opportunities for process improvements while following detailed procedures in a fast-paced environment.
I'm expanding my knowledge of Google Ads, digital marketing, keyword research, and campaign analytics, bringing strong spreadsheet, research, documentation, and attention-to-detail skills to paid advertising work.
Experience
Work history, roles, and key accomplishments
Managed high volumes of customer interactions for a U.S.-based financial institution while maintaining service quality and accuracy. Investigated customer concerns, maintained accurate documentation, and generated reports to support operational goals.
Education
Degrees, certifications, and relevant coursework
Senior High School
High School Diploma, General Studies
Completed senior high school education in the Philippines.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Job categories
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