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Cynthia Ugwu

@cynthiaugwu

Sales Development Representative at Golden Heart Foundation who managed 200+ daily calls and booked discovery meetings for senior sales managers.

Nigeria

Message

At Golden Heart Foundation, I managed 200+ inbound and outbound calls daily and booked discovery meetings for senior sales managers. I used CRM platforms to track pipeline activity and follow up with leads.

At KhayFruithub, I generated and followed up with potential customers, closed high-value deals, and exceeded monthly and quarterly sales targets. I also trained and mentored junior sales reps.

As a Sales Agent at Bet9ja, I promoted services and used sales strategies that led to a 50% increase in overall revenue. I hold a Bachelor of Science in Genetics and Biotechnology from University of Nigeria, Nsukka (UNN), and am developing proficiency in HubSpot CRM Automation.

Experience

Work history, roles, and key accomplishments

Senior Sales Manager

KhayFruithub

Jan 2025 - Jan 2026 (1 year)

Generated and followed up with potential customers through direct communication and digital channels. Closed high-value deals, exceeding monthly and quarterly sales targets, and trained junior sales reps.

Sales Lead Generation CRM Customer Engagement Objection Handling Mentorship

Sales Development Representative

Golden Heart Foundation

Jan 2023 - Jan 2025 (2 years)

Managed 200+ inbound and outbound calls daily, setting appointments and booking discovery meetings for senior sales managers. Utilized CRM platforms to log calls, track pipeline activity, and ensure timely follow-ups.

Cold Calling Lead Generation Appointment Setting CRM Pipeline Management Communication Skills

Sales Agent

Bet9ja

Jan 2017 - Jan 2018 (1 year)

Engaged customers directly to promote services and offerings, implementing effective sales strategies that led to a 50% increase in revenue. Built positive customer relationships and handled objections professionally.

Sales Customer Engagement Communication Skills Objection Handling