Crystal Draper
@crystaldraper
I lead fast-paced operations, strengthen teams, and improve customer service across retail, security, logistics, and banking.
United StatesWhat I'm looking for
I've led daily operations and customer service across Zips Car Wash, SI WIRELESS, Bank OZK, Allied Universal, and Cerqa. At Zips Car Wash, I coordinate site operations, staffing, safety, customer flow, memberships, sales performance, and end-of-day reporting in a high-volume environment.
I've also managed multi-location sales and support operations, investigated fraud, coordinated emergency security dispatch, and supervised logistics teams. I build strong teams through training, coaching, clear communication, conflict resolution, and practical support during high-pressure situations.
Experience
Work history, roles, and key accomplishments
Assistant Store Manager
Zips Car Wash
Aug 2026 - Present (0 months)
Support daily site operations in a high-volume, fast-paced customer service environment, coordinating tunnel operations, customer flow, and front-of-site coverage. Assist customers with wash services and memberships while monitoring sales and conversion performance.
Education
Degrees, certifications, and relevant coursework
Lakewood College
Certificate, Pharmacy
Earned a Pharmacy Technician Certificate from Lakewood College in 2015.
Central Carolina Community College
GED, General Studies
Completed GED from Central Carolina Community College in 1996.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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