Joshua Dempsey
@joshuadempsey
Experienced operations manager with a focus on efficiency and compliance.
What I'm looking for
I am a dedicated operations professional with over 14 years of experience in various roles, including management, compliance, and customer service. My career has been marked by a commitment to operational efficiency and excellence in service delivery. I have a proven track record of optimizing processes, managing inventory, and leading teams to achieve organizational goals.
In my most recent role as a Motor Vehicle Cashier at the Secretary of State, I have streamlined processes to enhance customer service and reduce wait times. My previous experience as an Assistant Branch Manager and Sr. Operations Manager has equipped me with the skills necessary to manage complex operations, negotiate with vendors, and ensure compliance with regulatory standards. I thrive in environments where I can leverage my expertise in purchasing and supplier management to drive success.
Experience
Work history, roles, and key accomplishments
Motor Vehicle Cashier
Secretary of State
Sep 2024 - Present (10 months)
As a Motor Vehicle Cashier, I verify titling and registration information, determine vehicle classifications, and issue licenses and ID cards. I also manage financial transactions, troubleshoot documentation issues, and guide customers on state regulations.
Assistant Branch Manager
Black and Co
Apr 2022 - Nov 2022 (7 months)
As Assistant Branch Manager, I supported the Branch Manager in business planning, inventory control, and sales. I oversaw inventory and product selection, managed hiring, and developed company policies to enhance team productivity.
Sr. Operations Manager
Richards Building Supply Co.
Nov 2021 - Apr 2022 (5 months)
As Sr. Operations Manager, I assisted the Branch Manager with capital investment planning and addressed customer inquiries. I collaborated with vendors, managed inventory, and supported accounts payable and receivable.
Purchasing Agent
Richardson Manufacturing Co
Jun 2019 - Oct 2021 (2 years 4 months)
As a Purchasing Agent, I drafted purchase requisitions, RFQs, and purchase orders, ensuring accurate and timely delivery of components. I collaborated with accounting to resolve pricing disputes and cultivated positive vendor relationships.
Asset Protection Manager
Walmart
Jan 2014 - Jun 2019 (5 years 5 months)
As an Asset Protection Manager, I coached associates on customer service and managed merchandise loss to improve profitability. I conducted thorough reviews, investigated fraud, and collaborated with law enforcement.
Education
Degrees, certifications, and relevant coursework
Taylorville High School
High School Diploma, General Education
Completed high school education with a focus on general studies. Gained foundational knowledge across various subjects.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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