Brad Graves
@bradgraves
Experienced operations and customer service leader focused on team development.
United StatesWhat I'm looking for
I am an experienced operations and customer service leader with a strong background in retail management, team development, and community program leadership. I have a track record of building collaborative teams, improving service performance, and maintaining strong customer relationships across retail and nonprofit settings.
After several years serving as a full-time caregiver for a disabled veteran parent, I continue to provide reliable service delivery as an independent driver while seeking to contribute my leadership, reliability, and service-focused mindset to a strong organization that values operational excellence and community impact.
Experience
Work history, roles, and key accomplishments
Independent Delivery Driver
Walmart Spark Delivery
Jan 2019 - Present (7 years 2 months)
Provide reliable grocery and retail delivery services, maintaining high customer ratings while independently managing scheduling, routing, and order logistics.
Supervised store operations and staff to improve customer service and sales performance, led hiring, training, and scheduling, and optimized workflows to reduce shrink and increase efficiency.
Children & Family Minister
Calvary Baptist Church
Jan 2005 - Dec 2012 (7 years 11 months)
Led children and family programs, organized camps and outreach initiatives, managed ministry budgets, and coordinated volunteer activities to support community engagement.
Managed department merchandising, inventory, and staff operations to maintain high customer satisfaction, oversee stocking and promotional activities, and resolve service issues.
Education
Degrees, certifications, and relevant coursework
Liberty University
Religious Studies, Religious Studies
Studied Religious Studies coursework focused on Christian theology and ministry-related topics.
Emory Aviation College
Professional Pilot Certificate, Aviation
Completed professional pilot certificate training covering flight operations and pilot certification requirements.
Metropolitan State University of Denver
Aviation Science, Aviation Science
Completed coursework in Aviation Science covering aeronautical principles and aviation operations.
Availability
Location
United StatesAuthorized to work in
Job categories
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