Open to opportunities

cristian tovar

@cristiantovar

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Bilingual Executive Assistant skilled in administrative support and operations.

Colombia

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What I'm looking for

I am seeking a role that values collaboration and offers opportunities for growth.

I am an organized and results-driven bilingual Executive Assistant with extensive experience in administrative support, legal assistance, business development, and customer service. My background includes managing executive calendars, communications, and CRM systems, along with a strong proficiency in social media outreach and content strategy. Currently pursuing a Multimedia Engineering degree at UNAD, I have also earned a Multimedia Production credential from SENA.

Throughout my career, I have demonstrated my ability to improve operational efficiency and enhance client engagement. For instance, at Tully Mortgages, I managed the CEO's email and calendar, improving scheduling efficiency by 25%. My role involved leading social media outreach initiatives that generated new business partnerships and implementing automation tools that boosted client response rates. I pride myself on my strong problem-solving abilities, attention to detail, and ability to thrive in fast-paced environments.

My experience as a legal assistant and administrative support professional has equipped me with the skills to manage sensitive information and maintain confidentiality while supporting clients through various processes. I am passionate about leveraging my skills in a dynamic environment where I can contribute to organizational success and continue my professional growth.

Experience

Work history, roles, and key accomplishments

Executive Assistant & Operations Manager

Tully Mortgages

Feb 2025 - Present (5 months)

Managed CEO email, calendar, and daily operations, improving scheduling efficiency by 25%. Led Instagram and LinkedIn outreach, generating new business partnerships and creating social media content, newsletters, and blog posts.

Instagram LinkedIn ManyChat Eventbrite Content Strategy Social Media Management Calendar Management Business Development

Remote Legal Assistant

Ben Dominguez Law Firm

Feb 2024 - Present (1 year 5 months)

Managed legal documentation, case updates, and client communications, while liaising with third parties and securing medical records for case building. Maintained confidentiality and database integrity, supporting attorneys effectively.

Legal Documentation Case Management Client Communication Confidentiality Database Management Medical Records Administrative Support Legal Support SmartAdvocate SMART ADVOCATE

Remote Administrative Assistant

Gaspy Home Healthcare

Sep 2022 - Present (2 years 10 months)

Oversaw intake department operations, ensuring continuity and performance excellence, and onboarded and trained new hires for smooth integration. Managed supervisor’s email communications and scheduled client appointments, maintaining an organized calendar system.

Calendar Management Meeting Coordination Document Review Compliance Quality Assurance

Remote Customer Support Teammate

TaskUs

May 2021 - Present (4 years 2 months)

Delivered outstanding customer service by promptly addressing inquiries and resolving issues efficiently. Responded to client emails with detailed, accurate information, ensuring client satisfaction and coordinating shipment of client orders.

Customer Service Email Communication Customer Satisfaction

Administrative Assistant

Antope Hotel

Apr 2018 - Present (7 years 3 months)

Managed executive schedules, arranged meetings, and handled all travel logistics for the leadership team. Responded to corporate correspondence promptly and maintained organized communication records, while generating daily sales reports.

Logistics Corporate Communications Sales Reporting Operational Audits Process Improvement

Administrative Assistant

Districol

Feb 2014 - Present (11 years 5 months)

Organized and managed executive calendars and coordinated meetings and agendas. Handled internal and external correspondence, ensuring accurate and timely communications, and managed billing, invoicing, inventory control, and vendor relations.

Calendar Management Meeting Coordination Correspondence Management Billing Invoicing Inventory Control Vendor Relations

Education

Degrees, certifications, and relevant coursework

UNAD

B.Sc., Multimedia Engineering

Currently pursuing a Bachelor of Science in Multimedia Engineering. This program focuses on the comprehensive study of multimedia production and related engineering principles.

SENA

Technologist, Multimedia Production

Completed a Technologist program in Multimedia Production. This credential provided practical skills and knowledge in various aspects of multimedia content creation.