Open to opportunities

She Ann Lacquio

@sheannlacquio

I am an experienced virtual executive assistant specializing in data research, customer support, and administrative operations.

Philippines

Message

What I'm looking for

I’m seeking remote roles combining executive support, data research, and customer-facing duties in collaborative, growth-oriented teams that value clear communication and process improvement.

I am a virtual executive assistant and customer support professional with years of experience supporting remote teams and US-based companies. I manage onboarding, client communications, executive calendars, and administrative workflows with an emphasis on accuracy and responsiveness.

I excel at data research, lead generation, and e-commerce support, and I routinely manage WordPress, ConvertKit, Canva, Shopify, and CRM systems to ensure timely order fulfillment and strong customer experiences. I have a track record of resolving customer issues, improving processes, and maintaining high satisfaction levels.

I bring a reliable, detail-oriented approach to remote work and enjoy collaborating cross-functionally to streamline operations, improve reporting, and support business growth.

Experience

Work history, roles, and key accomplishments

Real Estate Virtual Assistant

US-Based Companies

May 2020 - Aug 2022 (2 years 3 months)

Generated real estate leads via cold calling and data scraping, coordinated client appointments, and supported transaction coordination to ensure timely follow-ups and smooth processes.

Lead Generation Cold Calling Scraping Transaction Coordination Customer Support Administrative Support

Education

Degrees, certifications, and relevant coursework

Negros Oriental State University

Bachelor of Science, Tourism

Completed a Bachelor of Science in Tourism with emphasis on planning, marketing, promotion, conservation, and sustainability to support tourism industry development.