Clifton Lewis

Identify and pursue new business opportunities, negotiate client contracts, and manage subcontractors to maintain service standards and drive client retention via referrals.

Supervised and mentored accounts receivable specialists, monitored AR aging and developed KPI-driven collection strategies to minimize outstanding receivables and improve billing workflows.

Managed a domestic collections queue averaging $1.5M weekly, created collections metrics and assisted with monthly AR reconciliations and audit requests to improve recovery effectiveness.

Managed and reconciled 500 CPG accounts, resolved past-due balances through contract and payment history analysis, and supported audit documentation to reduce outstanding receivables.

Generated invoices in NetSuite, posted lockbox payments, resolved billing discrepancies and unauthorized deductions, and coordinated delinquent account resolution to recover outstanding cash.

Led a team investigating and collecting delinquent accounts with monthly collections of $1.2M–$2M, developed a loan adjustment program, and standardized customer communications to improve recovery and consistency.

Managed processing and follow-up for 1,800 commercial accounts, led cross-functional credit-sales initiatives, negotiated payment arrangements and prepared uncollected accounts for charge-off.

Negotiated subrogation settlements and arbitration submissions for Allstate cases, managed and trained collection staff, and handled escalations to meet KPI targets.

Oversaw a portfolio of 3,000+ pre- and post-judgment consumer accounts, executed levies and garnishments, negotiated settlements, and managed vendor relationships throughout judicial processes.

Managed repossession accounts and coordinated with outside agents to recover collateral or negotiate payment arrangements, ensuring recoveries met operational targets.