Monica Jackson

Streamlined invoicing processes for AIA forms, ensuring contractual compliance and timely submissions. Collaborated with stakeholders to resolve outstanding balances efficiently and meticulously maintained revised contract totals.

Managed an assigned portfolio by engaging in phone calls or emails, demonstrating thorough knowledge of service, extras, and repair documentation. Reviewed and understood contract language to negotiate payment terms and conditions with customers.

Created a credit risk management environment and developed sound, acceptable credit policies. Managed account receivables, renegotiated balances, and improved client retention rates.

Specialized in the sale of Property and Casualty Insurance, including Motorcycle and Commercial Insurance. Developed a base for long-term client sources using referrals and special-interest groups.

Directed all functions of a multi-million dollar store, leading staff and exceeding unit objectives. Assessed account delinquency reports and conducted payment initiatives, overseeing collection calls for major and charged-off accounts.

Studied core principles of business administration, including management, finance, and marketing. Developed foundational knowledge in business operations and organizational leadership.