Jordyn Miller
@jordynmiller
Dedicated collections professional with strong leadership and problem-solving skills.
United StatesWhat I'm looking for
I am a dedicated collections professional with extensive experience in managing repossession processes and commercial collections. Currently, I serve as a Collateral Management Repossession Coordinator at GreenState Credit Union, where I focus on providing member-centered solutions while protecting the credit union's interests. My role involves coordinating with repossession agents, managing delinquent accounts, and ensuring timely completion of assigned tasks.
Previously, I worked at Wells Fargo, where I managed relationships with accounts payable managers and led a team in resolving payment issues for high-balance accounts. My commitment to excellence was recognized as I became a top performer in account resolution and took on mentoring responsibilities for new hires. My journey began at Toyota Financial Services, where I honed my customer service skills and consistently achieved top performance in resolving delinquent accounts.
Experience
Work history, roles, and key accomplishments
Collateral Management Repossession Coordinator
GreenState Credit Union
Jan 2024 - Present (1 year 6 months)
Responsible for managing repossession processes, including coordinating with agents and assigning delinquent accounts. Worked closely with members to arrange payment solutions, process voluntary surrenders, and find long-term resolutions, while also handling daily tasks like payments and account research.
Commercial Collections
Wells Fargo
Apr 2022 - Jan 2024 (1 year 9 months)
Managed relationships with accounts payable managers nationwide to ensure accurate invoice delivery, payment processing, and cash application for industrial equipment accounts. Conducted in-depth research on high-balance accounts to resolve payment issues, led internal audits and reporting, and held weekly team meetings for a 10+ member team.
Collections Customer Service
Toyota Financial Services
Nov 2017 - Apr 2022 (4 years 5 months)
Consistently resolved delinquent accounts by offering tailored financial solutions, maintaining top performance in monthly resolutions. Trained and mentored team members to enhance department efficiency and goal achievement, and assisted late-stage collections during peak periods.
Education
Degrees, certifications, and relevant coursework
CUColumbia Southern University
Associate of Business Management, Business Management
Completed an Associate's degree in Business Management. Studied various aspects of business operations and management principles.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Interested in hiring Jordyn?
You can contact Jordyn and 90k+ other talented remote workers on Himalayas.
Message JordynFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
