Looking for a job

CR7 User

@cr7user

Senior Sales Operations Manager at EvGateway, where I built a 30-person sales organization and improved lead conversion by 10%–20%.

India

Message

At EvGateway, I built the sales organization from the ground up, scaling it to a 30-member team aligned with regional expansion. I also redesigned lead-to-close workflows, improving lead conversion by 10%–20% and reducing the sales cycle from 60 to 40 days.

I generated 220 qualified leads per month for B2B and government-funded EV infrastructure programs. I led CRM rollout and adoption across 15 users and established dashboards, SLA tracking, and KPI reviews to strengthen pipeline visibility and follow-up.

At Dell Technologies, I led a team of 40 Small Business Advisors supporting approximately $120M in annual sales, with 128% average annual target attainment. I also managed high-value accounts and developed sales talent through training, mentoring, and job shadowing.

Experience

Work history, roles, and key accomplishments

Current

Senior Sales Operations Manager

Current

EvGateway

Jan 2025 - Present (1 year 9 months)

Built the sales organization from ground up, scaling to a 30-member team and generating 220 qualified leads per month for EV infrastructure programs. Redesigned lead-to-close processes, improving conversion by 10-20% and reducing sales cycle from 60 to 40 days.

Sales Operations Team Building Lead Generation Pipeline Management CRM KPI Management Contract Negotiation AI Tools

Sales Operations Manager

Regalix – A MarketStart Company

Feb 2024 - Aug 2024 (6 months)

Led daily operations and performance tracking across three lines of business, achieving 125% of client-set targets. Managed and coached 50 sales professionals and 3 team leads, improving operational efficiency by 15% and conversion by 25%.

Sales Operations Team Management Performance Monitoring KPI Reporting Client Business Reviews Recruitment Training

Inside Sales Manager

Dell Technologies

Dec 2002 - Mar 2023 (20 years 3 months)

Led a team of 40 Small Business Advisors supporting approximately $120M in annual sales with 128% average target attainment. Improved repeat business by 40% and maintained customer experience scores above 90%.

Sales Leadership Team Management Forecasting Customer Engagement Training Lead Generation Account Management

Inside Sales Supervisor

Dell Technologies

Supervised sales teams and implemented follow-up and outbound lead-generation practices to improve sales closure. Managed quarterly sales forecasting with 95% accuracy.

Sales Supervision Forecasting Lead Generation Training Performance Management

Sales Representative

Dell Technologies

Managed leads and pipeline, forecasting, negotiation, cross-selling, and upselling; opportunities contributed 40% of team revenue.

Lead Management Pipeline Management Forecasting Negotiation Cross Selling Upselling

Account Manager

Dell Technologies

Managed a portfolio of high-value global accounts, identified growth opportunities, and expanded account portfolios through tailored solutions across multiple product lines.

Account Management Business Development Customer Relationship Management Cross Selling Upselling