Courtney Doyle
@courtneydoyle
Detail-oriented patient coordination and administrative professional improving scheduling, records, and customer service.
What I'm looking for
I’m an administrative professional focused on keeping high-volume operations running smoothly. I coordinate schedules, manage records, and handle front-office responsibilities with care, accuracy, and professionalism.
In healthcare settings, I’ve managed appointment coordination for a busy practice using ChiroTouch, while maintaining confidential patient records and ensuring documentation accuracy and compliance. I also support day-to-day office operations—answering calls, responding to inquiries, processing payments, and assisting with special projects and marketing initiatives.
Outside of healthcare, I bring a strong customer-service mindset from hospitality roles, where I process transactions accurately, address guest concerns promptly, and coordinate with teams to deliver efficient, timely service. I’m comfortable working in fast-paced environments and staying calm under pressure.
I also have technical support experience from the United States Bankruptcy Court, where I provided troubleshooting, software updates, and system maintenance. That background strengthened my attention to detail and my ability to maintain technical documentation in a confidential setting.
Experience
Work history, roles, and key accomplishments
Server
Over the Bar
Jan 2024 - Present (2 years 5 months)
Deliver exceptional customer service in a high-volume restaurant environment, processing cash and credit transactions accurately. Resolve customer concerns professionally and coordinate with team members to ensure timely service.
Patient Coordinator
World of Wellness
Jan 2024 - Jan 2026 (2 years)
Coordinated scheduling and appointments for a busy healthcare practice using ChiroTouch. Managed confidential patient records, handled front-office calls and payments, and supported daily administrative and marketing operations.
Server
The Club at Nevillewood
May 2020 - Dec 2023 (3 years 7 months)
Provided high-quality customer service in an upscale hospitality environment. Addressed guest concerns promptly and maintained accurate order records to support smooth service delivery.
IT Specialist
United States Bankruptcy Court
May 2023 - Aug 2023 (3 months)
Provided technical support through troubleshooting, software updates, and system maintenance in a confidential government setting. Maintained technical documentation and supported technology projects while following strict privacy and administrative requirements.
Education
Degrees, certifications, and relevant coursework
Slippery Rock University
Bachelor of Science, Communication: Digital Media Production
2022 -
Grade: GPA: 3.2
Bachelor of Science in Communication: Digital Media Production. Earned a GPA of 3.2.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Job categories
Skills
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