Open to opportunities

Jennika User

@jennikauser

Detail-oriented healthcare administrative professional skilled in billing, scheduling, and HIPAA-compliant office operations.

United States

Message

What I'm looking for

I seek a patient-focused healthcare administrative role where I can apply billing, scheduling, and HIPAA-compliant recordkeeping skills while contributing to efficient clinic operations and professional growth.

I am a detail-oriented healthcare administrative professional with over two years of direct clinic coordination experience. I have processed patient payments, maintained account records, managed high-volume scheduling, and ensured HIPAA compliance while supporting intake, documentation accuracy, and billing tasks.

I bring strong customer service, training, and supervisory experience from retail food service, plus hands-on experience with medical billing support, EHR/CMR systems, and reimbursement processes. I am reliable, efficient, and focused on accurate recordkeeping and smooth office operations.

Experience

Work history, roles, and key accomplishments

Clinic Coordinator

NuSpine Chiropractic

Feb 2023 - Oct 2025 (2 years 8 months)

Processed patient payments, maintained account records, and ensured HIPAA compliance while managing high-volume scheduling and supporting billing operations to improve accuracy and efficiency.

Medical Billing HIPAA EHR Payment Processing Data Entry Patient Scheduling Customer Service

Shift Supervisor

KFC

May 2021 - Dec 2022 (1 year 7 months)

Supervised team operations, trained new employees, and maintained service quality and store organization during high-volume shifts to ensure customer satisfaction.

Team Leadership Training Customer Service Operations Management Time Management Problem Solving Food Safety

Education

Degrees, certifications, and relevant coursework

Mountain Ridge High School

High School Diploma, General High School Studies

Graduated with a High School Diploma in June 2022; prepared for entry-level administrative roles with coursework and activities supporting office and customer service skills.